Advanced Health & Rehab Center of Garland

My father is in the Advanced Health & Rehab Center of Garland. The facility is really good and he is very happy there. The dinners are good. It's a good place, and I like it. It's wonderful. The administration was very good and very helpful. They never gave me the runaround. The staff is very helpful. He's doing rehab, and I felt comfortable with him being there. They have church service and he likes it. Even the cleaning crew there is phenomenal. I don't have anything negative to say about this facility. I would recommend someone there for their parents because I'm very satisfied with the facility and my father is also.

This place is the last call for family members. if you want to end their lives sooner than later send them here. The staff is TERRIBLE and the administration is just as bad. The basic patient needs are NOT being met, patients are ignored as the staff is overbooked with 16 patients per 8 hour shift. Bathrooms have the last patients razors, old hair etc. in the same room to shower, never cleaned up. Sheets are filthy, rooms stay filthy, under the bed, on the floors etc. The worst two staff members are: KK- Mouthy CNA bad attitude and not helpful. Cheryl - Follow's KK's lead Management who have done nothing and refuse to help: They should all go under state board review. Suan -DON- constantly threatens staff if they speak up or try to do the right thing. Brad -Lead administrator- any assistance falls on deaf ears. Arielle- will not get your paperwork taken care of. She is lazy and lack of communication skills. Be prepared to do it yourself. Do not send anyone you love here, it will speed up their demise.