Apex Secure Care

This place is a disgrace to our elderly and anyone for that matter and should definitely be closed down, they're definitely good at brushing things under the rug and will leave your loved one for dead,I wouldn't recommend it to anyone not even an animal Please do your research and be attentive... They do not have the genuine love and care it takes for these people and it shows... it's all about money. If I could give it No ⭐ I definitely I would have.

They neglected my wife there they don't give her a shower or wash her up and the staff didn't give her dinner at all untily wife ask for it an it was after 8:30pm then the staff brought her food then threw it in the garbage... the staff are rude and unprofessional... I'm here now and there's a person in front of us checking in and one of the staff said to him he had to wait cos his temp was 100 degree and has he been outside and of course out here it's hot and then he said to him like you ain't making money like that thats messed up...

Every place from the best to the worst has it's bumps bruises. Things people dont like or approve of even agree with. I am a current resident here at Apex and I've been in about 4 to 5 other nursing homes the one thing Apex has above all else and keeps me here at Apex and that's the family. The staff basically adopts you and does iit for everyone. Through this Covid experience they are top notch always,making sure we are safe. The Dr Shebib who cares for the patients treats like we are his own family he is great. Admin Raymond and Haley our admin and Do work together and their doors are always open. Please if you have family bring them here to join our larger family.

My brother has been here two months and I’m extremely happy with the way he’s being taken care of. The staff have been helpful, professional and friendly. Raymond, Brittanay, Raquel, Forrest, Lee, Sandra, have all listen and communicated with me about my expectations and they do their very Best to accommodate my brother and myself with what my brother needs and I expect. My brother has gain weight and looks healthy. The nurses and aides have also been amazing in particular Sandra the nurse and Sandra and Angela the aides. I’ve read the bad reviews and I believe that this places has improved. I’m satisfied with the communication and how I can call whenever I want and speak with anyone about my brother’s care. I am at peace with my brother being here after the horrible experience at Whisperwood.

So my mother was a client here. I say was, because she passed away Monday morning. I wasn't even sure she was here, because when I called on Thanksgiving, a guy told me he wasn't sure my mom was even a patient there. And Christmas when I called, I was hung up on.... TWICE!!! I got screenshot of the calls and times. So Sunday my mother was brought into UMC complain of chest pains, almost immediately upon getting admitted, she went septic. According to paper work from hospital, and the Doctors statements, she had a very servere infection. An infection that was the result of either a giant bed sore on her back with smaller ones around it, or a servere U.T.I..... the autopsy will confirm which thing was the source of the infection in her blood. Either way, I feel this "death home" should of cought these illnesses earlier. I mean, it is supposed to be a NURSING home....not a, completely ignore and neglect you home. I'm sure they didn't care about my mom one bit, since they probably thought she didn't have any family, well guess what??? She does!!! And we are LIVID!!! Anyone that has any advice for me since I'm in Arkansas and not familiar with Texas law, please let me know. I already discovered so many terrible stories about this place .....if you love your family member, DO NOT SEND THEM HERE!!!