Avalon Memory Care

My mom has been staying at Avalon memory care in McKinney Ranch facility for the last six months, and I’m really happy with the care she receives. The staff is kind and attentive, always making sure each resident is comfortable and well cared for. The facility is always clean, providing a warm and welcoming environment. A special mention to the manager, Claudia, who is responsible, approachable, and always has a smile on her face. Gabriel and Raymundo also deserve recognition for their care and positive energy. They take care of my mom with laughter, creating a cheerful atmosphere. Recently, two chief joined the team, and they cook delicious meals, making sure the residents get all the necessary nutrition. I feel at ease and peace knowing my mom is in such good hands.

My mother was at this facility from [date removed] through mid-[date removed] The level of care, cleanliness and overall compassion severely declined. Mom would often be in soiled diapers at noon, still in bed when I would come visit. Her wet sheets from the night before would often be covered up with a blanket and remain soiled, causing a stench in the room. Gnats would fly around her trash can in the bathroom. Feces would remain on the floor in the shower for up to a week! This is not an exaggeration and I am SOOO happy I moved her. She is now getting the love and care she needs and my stomach hurts to even think about her still being at Avalon McKinney Ranch. When we left, a new director was taking over. Said she would turn it around. From what I hear, she’s no longer there. This place went downhill in a very bad way the last year we were there. The staff would even smoke weed in the office and bring their children to work. Praise God we got OUT. Skip this place and KEEP LOOKING!

The Staff treats you like family. Depending on her needs, she moved from one room to another because her wheelchair wouldn't fit in the bathroom door.

The place itself is well-maintained, very clean, and always welcoming. Periodically decorations appear and the facility is transformed to reflect the season or holiday. Efforts are made to entertain and engage residents in various activities including therapy for those that are capable. The staff members make a concerted effort to make all the residents feel welcomed and respected. Being local I visit daily and can say without reservation that this was the best placement for my mom. In fact, it was her decision to be there and I cannot be more pleased with her choice. The caregivers are such a blessing to all the residents. God Bless them and the entire staff for such outstanding quality care.

Very warm and dedicated staff, and clean and beautiful facilities. Plenty of activities for the residents, and an easy and accommodating process for our visits there. My mom was always happy there, whenever we visited her, she was assuring us that we couldn’t find a better place for her, she loved everything about this place.