Avalon Memory Care

Couldn’t be happier here. They are like family. The people here are warm and friendly and go over and above for care

My Father has Parkinson's Disease, and my mom could no longer care for him alone. After extensive research, I visited The Avalon Memory Care Center. I was impressed with the very nice rooms and common area the residents enjoy during their stay. We decided to give them a try. My Dad has been at The Avalon now for 7 months and we are very happy with the care he receives! The meals are delicious, and the residents get lots of TLC from the staff! All of the staff are so compassionate and gentle when caring for my dad. Even the director of the Avalon- Autumn, pitches in the caregiving. During my visits, I have witnessed her just sitting with a resident and talking with them, just spending time with them. Some of the staff have taken my Dad for a walk in his wheelchair at the park next door while other caregivers take turns spoiling my dad by bringing him his favorite snacks. The Avalon staff doesn't just care for my dad, they actually LOVE on him!! Couldn't find a better place for your loved one than The Avalon!

My mom is in Avalon Memory Care, it's a wonderful place. It's secure, which was our biggest problem because the last place we had her at was not, so she kept escaping it. She's doing well. I couldn't ask for a better place. It's very homey, the people are just as nice and sweet and kind. The support people they have there for her versus the number of patients, it's really good. It's a great place, especially for a difficult placement, and my mom was a very difficult placement because she's very aggressive. They are absolutely fantastic, their director is wonderful and knowledgeable, she's just amazing. I haven't eaten well but my mom is eating really well and seems to love it. My mom likes to paint and they have a lot of crafts, musicians that come in and sing and play music, and they have activities that are the types of things that she enjoys. I've seen her smile for the first time in years while doing the crafts and the activities that they've set up for them. She comes out of her room, while the last time we had her, we couldn't even get her out of her room. She interacts now and joins the rest of the patients and residents. And it's just a world of difference. Her room is great, I was tempted to move in myself and just let her stay here. The rooms are beautiful, they're not antiseptic or hospital type. They're very warm and they feel homey, they don't look like a facility. They look like an actual residential living space. They have great, big, beautiful bathrooms and lots of closet space. They're very nicely decorated, and a very nice space that's good sized. I have yet to find a single thing I can complain about, they have been amazing. It's a secure memory care facility, it's not huge, and they only have 23 spaces there. They're familiar with the more difficult dementia-like Parkinson's. They know how to handle them and know how to deal with them to keep them happy and comfortable. They have done an amazing job, she's happy, she's calm, she's never going to be herself again, but she's not a danger to herself or anybody else anymore and she's not miserable.

Words cannot even begin to express how amazing Avalon Memory Care on Mystic Park has been for our family. We feel beyond blessed & grateful to have this place for our loved one who has Alzheimer’s. We kept him at home as long as possible, then moved him to another nearby Memory Care which had good reviews. It was an absolute nightmare. After 2 months there with constant need for family members to come sit with him 1:1 bc the staff “couldn’t handle him,” he was bounced to hospitals repeatedly for “geri psych eval for meds” or “presumed UTI” (never had one) & given dozens of antipsychotic/anxiolytic meds. We were then told that he was “too much to handle” & “no memory care could handle him” & he “needed psychiatric/state hospital admission.” Several of our family members are in the medical field, and this just didn’t seem right. Thankfully, a hospital social worker recommended Avalon. Since he moved into Avalon he has improved dramatically. He is happy, eating well, engaged, stimulated, sleeping well & even cooperative with hygiene; none of which was the case at home or the previous facility for months & NO MEDS! He hasn’t needed any of the sedating meds that were so quickly given as a 1st-line for exit seeking elsewhere. The staff are so patient with him & it makes a huge difference. Within 2 weeks he stopped exit seeking & settled in under their care. It’s a beautiful place, very clean & cozy. The meals are home cooked in the kitchen & personalized. His room is very large with a private bathroom/large shower (other facilities we toured have community showers). Autumn, the director, is very hands-on & knew more about him in a week just from listening to him & paying attention to him than anyone did at the other facility in 2+ months. You can tell she actually cares about the residents & families & takes pride in her memory care being a home away from home environment for everyone who walks in the door. We highly recommend Avalon. If you’re having trouble with your loved one elsewhere, or if they’re simply just needing more than what’s reasonable at home, this is the place to go. We wish we had found it sooner, but are so so blessed to have our guy in the right place now.

The staff here are so attentive and always communicate with me. It’s not usually easy to leave your loved one in the hands of strangers at a facility, but the staff have made the transition easy because of their kindness and attentiveness. Elizabeth and Autumn (just to name a couple) do such a great job with all the residents there and I’m so glad to have made the call to them when I did.