Bivins Memorial Nursing Home

1-response to call lights BAD TOOK 1 1/2 to get pain med 2-mattress was horrible ask for another and it was just as bad. So bad the base metal bars can be felt in your back 3-did not follow my wound care plan per Dr at all 4-no pain med sent with me on discharge they said they don’t do that with narcotics-understand that but should have notified pt ahead of time so pt could call Dr to get them. Pt had no pains meds to take when discharged 5- RN RARELY in room LIST JUST GOES ON AND ON WOULD DEFINITELY NOT USE THIS FACILITY PT WAS AWESOME

My mother was a stroke patient at this facility. Although the nurses were very caring, the doctor and the admin staff were horrible. She could not speak for herself so we asked questions, required approval for meds, etc. The doctor and staff would not return calls. When we would call and actually get the discharge person we would be on speaker phone. The doctor wrote scrips in excess. After asking for a reduction of scripts, he cancelled our mother's acceptance to the long term care facility, where he happened to be resident doctor, and we were notified at 2pm the day before her discharge. We…

This was a hospital stay and it was good. Everything was great. It was a hospital stay so the care was good and the place was clean.