Dining
Meal preparation and service
Brookdale the Heights
4.3 (127 reviews)Houston, TX
Assisted Living and Memory Care in Houston. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
- Starting at
- $5,149/mo
- Care options
- 2 available
- Take a look
- 44 photos
- Community reviews
- 127
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
24-hour call system
See all 38 amenities and services
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Mild cognitive impairment
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Specialized memory care programming
- Telephone
- Transportation arrangement
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Pricing & residences
Monthly rates starting at
$5,149 / month
Rates and availability can change. Ask the community for a personalized quote and details about included services.
| Residence | Monthly rate |
|---|---|
| Shared room | $5,149 |
| Residence | $6,158 |
| Studio | $6,663 |
Resident & family reviews
4.3 · 127 reviewsMy sister moved into assisted living several years ago, and then to memory care last year. Her care has been, and is, loving and attentive. Shunte’ Kindle and staff in memory care treat Jennifer as if she is family, attending to her very specific disabilities as well as her delicate emotional health. I trust them and feel so much gratitude for their professional services. To say that this life situation is challenging is an understatement. But to know that my dear sister is loved and cared for is priceless.
I feel like reviews have been taken down that are bad for this location. We’ve been here about 8 months now and seen the care go downhill over time. The facts are you pay to have your family member cared for and that is not happening when it comes to bathing, communication, and treatments. Communication is highly lacking between the staff members and families and that causes days of delays for changes to medical issues. The care isn’t even meh for the most part. We’ve heard other family members complaining about the lack of care over the past couple of weeks too around showering and…
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I feel like reviews have been taken down that are bad for this location. We’ve been here about 8 months now and seen the care go downhill over time. The facts are you pay to have your family member cared for and that is not happening when it comes to bathing, communication, and treatments. Communication is highly lacking between the staff members and families and that causes days of delays for changes to medical issues. The care isn’t even meh for the most part. We’ve heard other family members complaining about the lack of care over the past couple of weeks too around showering and medications when we visit. One man very loudly stated “my mother hasn’t been bathed in over a week and a half”. Food is good, staff is ok and nice just inattentive to issues. Condition of rooms is fine. The lack of attentiveness though to the elderly is very concerning for what they say they are doing.
My grandma has been a resident here for about six months or so now. She moved here after being kicked out of a hospice facility for being to active, and kicked out the hospital for being to needy. I have visited her here a few times and the facility has been quite and well kept everytime. I have seen a few of the staff members but didn't interact with them to leave a review on service. But the facility itself is really nice. Each resident has their own room with bathroom, bed, closet, fridge, tv, and microwave. There are two common areas for residents to interact, one downstairs and one…
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My grandma has been a resident here for about six months or so now. She moved here after being kicked out of a hospice facility for being to active, and kicked out the hospital for being to needy. I have visited her here a few times and the facility has been quite and well kept everytime. I have seen a few of the staff members but didn't interact with them to leave a review on service. But the facility itself is really nice. Each resident has their own room with bathroom, bed, closet, fridge, tv, and microwave. There are two common areas for residents to interact, one downstairs and one upstairs. Kitchen and coffee area are onsite as well.
More recent reviews
We moved my father-in-law to Brookdale The Heights in May 2024. This place came highly recommended by my wife's friend, whose Dad had also lived there in the recent past. We found it to be one of the best options for us considering their location (within Loop 610) and with the various facilities and support staff that were needed. Their cost structure was one of the more reasonable ones that we were able to find as well. We genuinely appreciated the interactions with the Executive Director (Betsy Wilking) and several others during our father's time there. Unfortunately, our Dad passed away suddenly in November 2024 after only 6 months at Brookdale. Betsy was fantastic to work with in all aspects of our father's time there. She went above and beyond in working with us on various financial details with Elderlife Financial who had arranged for a bridge loan against our father's condo until we could arrange to sell it. As assisted living facilities go - the best parts about Brookdale The Heights were: 1) It wasn't overcrowded. 2) It was kept clean and it didn't have a bad odor. 3) There was a separate memory care facility on-site. 4) There was a medical person on staff and on-site. 5) If there were issues - we could reach key people as needed. 6) The staff came across as genuinely concerned about residents' needs. Many thanks!
The facility is beautiful, with very caring staff and happy, friendly residents.
My aunt has been there a few months and needed to call for assistance a few time , both day and night, no one answered! Very scary for her.
I toured Brookdale The Heights. I like the fact that they have their own individual room, they have their own individual showers, and it's basically the people. They're there to help you if you need it. One, in particular, they help you if you need assistance in the shower, dressing, and that type of care. These are more like studio-type apartments. The staff was very informative, very nice, and very polite. It was very welcoming, and they had an open-concept cooking area where the chefs prepared meals. If you wanted to sit alone you could, or if you wanted to have other people join you that was also available. The residents seemed to be very happy there. I mean, they just seemed like they wanted to be there.
The medication is one of the main issues we had with The Heights. There was a time they were going to give my mom my dad's prostate meds. Thank God she was able to recognize it before she took it! Also, there were constant issues with medication refills. Also, communication and follow-up with the head of medication/medical was inconsistent at best. We did not feel accurate/current information was being recorded and maintained.