Burleson St Joseph Manor

This plus sucks. My 81 year old aunt was at the manor for a few weeks, after being at CHI St. Joseph's in Bryan after hip and femur repair surgery. Certain things came up missing from her room, something I had heard goes on there. In addition, she would be sitting in her own filth for a long time, after staff claimed residents were changed every two hours. Complete lie. My aunt always said that some of the staff were rude to her. She would ring for staff while she was stuck in bed, unable to get up, and staff claimed they'll be right there and never show up. Complete bs. All residents there are in need of care, 24/7 and most of the staff act like they don't want to be there 🙄. Surely something will done ASAP to rectify this. If things keep escalating, this place will not last. Very pissed 😡

Apparently staff steals stuff from residents that their relatives bring over for them.

Update: We met with the new ownership team and they are committed to making changes. They want the residents to feel safe, comfortable, and loved in their home. The new "Director" has no clue what is going on in the facility she is in charge of running. I feel she is overwhelmed and has been set up for failure. Some shifts have multiple nurses working, others have just one. A med aid takes her child to work, then leaves to take her child somewhere then decides to pass out patient medication. I understand and empathetic regarding balancing work and children. However, it is a liability to both the child and staff. Perhaps adjust her schedule to accommodate her. The kitchen manager wants to be a boss, not a leader. She wants to bark orders at everyone else, but do nothing herself. The food is awful & often served on plastic when she has to "cook" claiming the dishwasher is broken to the residents, but tells the Director it still works, but needs a part. One of the two really good cooks they had the kitchen mngr fired. I'm sure she felt her job was threatened, because that person did a good job. Staff are quitting left & right with no replacements. The Director needs to remove all plastic from the kitchen, stay later than 5 and see what the night crews are doing! She likes to make excuses, not take accountability for the goings on. Her response to the nursing staff issue is that's the job of the DON, not hers. Corporate better step up before a resident dies or is severely injured on her watch. Spend time in orientations with new and existing employees going over harassment in the workplace and creating an inclusive work environment. Signed- The angry daughter of a resident

It’s a shame how people are treated there, these are someone’s loved ones that’s being neglected and wouldn’t want someone doing theirs like this. Do better!!

The folks at St. Joseph's Manor did a very good job for our family prior to Covid and continued to do so when Covid upended all our lives. There are so few left in our family and those that remain have medical problems so visitation during Covid has been limited. But the nurses and staff are wonderful in keeping us posted and taking care of our loved ones needs. Also, I think the nursing home is well maintained and, prior to Covid, had a lot of activities for the residents that were able to participate.