Caring Hands Assisted Living, LLC

The lady that owned the place, or was in charge or whatever, was very seldom there when we were there. I would come and visit every weekend and every holiday, and it seemed like she was trying to pit family members against each other. She caused more havoc in our family that was disgraceful. She would tell one sibling what the others were doing for no good reason but seemingly to rile everyone else. Just very inconsiderate, she didn't communicate with us, and just did whatever she thought was best without even consulting the family. She would never call me back when I would call even though I had power of attorney. They only gave me the minimal records. The location is in a bad part of town, I heard [Removed] and whatnot a few times I was there.

Referrals from people that I go to church who said how good Caring Hands Senior Care Home was is what made my decision. Plus, it’s very close to where I live. My boss’ mother has been there for several years and other people I go to church with also have their parents there or previously there before they passed away. Everybody was awesome to deal with and the facility was very nice. I felt like it was at the right speed for my mom as far as what the other residents were like. There were a couple of semi-private rooms but most of the rooms were private and nicely arranged and decorated. They had a big living area with a large TV and a nice backyard with outdoor furniture and a gazebo so the residents could go outside and enjoy the weather. Everybody seemed very friendly with each other, and it felt very homey. I think it would be the best for my mom right now. She can stay there as long as she lives.

Poor neighborhood. All bedbound patients, using hoyer lift to move. Good care

This facility is in a quiet neighborhood and it's close to neighborhood hospitals. The street that it's on is fairly busy, so there isn't much walking available. It is close to public transportation. This facility is out of a private residence, not a huge institution. This facility gives excellent care, and it is owned by a registered nurse. There is a screened patio area and a yard where the residents can walk around or plant flowers. The dining room is included in the great room area, so it's all one big open concept. This is a smaller facility so it only holds 8 residents. The facility has semi-private and private rooms and they're able to customize to their taste. The rooms are on the smaller side. The staff is very competent, knowledgeable, and caring. The owner is an RN-BSN with years of health care experience. They have happy hours every week, and the residents always rave about the food, and so do their families. The owner is from Baton Rouge and nothing they serve isn't tasty. I've tasted it. The residents do dominos, crafts, storytelling, card games, so there is quite a bit of engagement. They have a house call doctor service that comes to the facility. The families are always very well pleased. The residents are happy, and you can just tell that the staff and the residents just mesh. This facility is truly the residents' facility, and it is truly the residents' home. They have just gone above and beyond at this facility.

This is a small place that looks like a home and takes in a maximum of 8 people. The main plus is that the individual care is very good. The care staff is exceptional. It's hands-on care at all times, and everyone is very responsive. There's also a good ratio of staff to residents. The one downside is that the common areas are small, so it can feel a little crowded. It's located in a middle-class neighborhood near Hobby Airport. The rooms are homelike, and they allow residents to bring in their own furnishings and belongings. The food is very good, too. The staff prepare it, following a dietitian's menu. Activities are led by a part-time activities director and include outings, singing, and church services. One other thing to keep in mind: Most of the residents tend to be women.