Creekside Retirement Community

A great facility with care from assisted living to memory care. Jennifer Nickell is a great help to learn more of their services.

If I could give zero stars, I would. My father was admitted to Creekside Retirement Community with the trust that he would be safe, cared for, and treated with the dignity every human being deserves. What happened instead was the most heartbreaking and inexcusable failure of care I’ve ever witnessed. My father, a stroke patient and documented fall risk, was left completely unattended. On June 15, 2025, he fell trying to get help—because no one came when he needed them. That fall caused a brain bleed that ultimately put him on life support. Ten days later, on June 25, 2025, he died as a result of this preventable injury. To make matters worse, prior to that, he was left sitting in his own feces for over nine hours. This wasn’t an isolated oversight—it was systemic neglect. No one came. No one cared. No one took responsibility. Creekside failed him in every way possible—medically, morally, and ethically. I wouldn't wish this experience on anyone. If you're considering this facility for a loved one, run in the other direction. Their negligence didn’t just diminish his quality of life—it ended it. This place should be held accountable. Families deserve better. Seniors deserve better. My father deserved better.

My daughters and I really struggled with taking my mom away from her home and moving her to Memory Care. It was a hard decision but I have found that it was absolutely the RIGHT decision! The care my mom is receiving is beyond my expectations. The staff is beyond amazing and they treat her as if she was their own family member. Where she wasn't at home, she is thriving in her new environment. I couldn't be more pleased. I would HIGHLY recommend this facility if you are needing memory care for your loved one.

Great facility. My Dad was here for skilled nursing. The staff was wonderful and patient with my Dad and our family. The facility was always clean. Even the double rooms still felt private. Rehab staff, nusring and case manager did communicate well with our family. I would definitely recommend sending loved ones here if needed.

I can’t say enough about the staff and care at Creekside. They were so kind and caring with my elderly father-in-law, they did everything to keep him clean, dressed and happy during his stay. Once he went under hospice care, they were with us constantly. Every request we made was answered and they went above and beyond to make us feel loved. To the nursing staff on the second floor, please know you made the last few months of his life easier and sweeter. I am so thankful to all of you. The family of Roger Horn