Doves' Nest Assisted Living

Personal items, expensive items go missing. Period. Luxury robes, spa products, jewelry. It’s been over 6 years since my grandmother was here, but they DID steal her belongings. At first we thought she was paranoid when she constantly told us she was being robbed. Then we noticed that even her expensive bedding was no longer on her bed with zero explanation and she WASN’T incontinent....even by their own admission! They did not neglect, abuse, or mistreat her as far as we know and I’m not accusing them of that, at all!! However, all the very expensive items we bought for her just seemed to disappear and nobody could give us a clear answer as to why this happened. She was not allowed outdoor privileges, so she could not have gifted these items to others. They were simply taken from her. The gifts her family gave her for her comfort just stollen. Again....period. Hard to prove but harder to disprove when her ONLY caregivers had zero explanations as to where a nearly bedridden woman’s belongings went!!

My mother was in Doves Nest Assisted Living for a year. We were very happy with the staff and the way things were done. I could give it a 5 except for an incident that happened, which really concerned me. They have two residents per room and her roommate ended up being under hospice care, and I thought once someone was put under hospice, they would take them to another facility. She passed on in the room with my mom. They took the lady out while my mom was still laying in bed, and it freaked her out. She was really afraid after that and didn't want to be there anymore. I was not happy with the way that was handled. They should have put a divider between their beds. There was no room to move my mom to another room or to move that lady to another room. Another complaint was she wasn't given food choices. They ate what was put in front of them, and it wasn't something my mom cared for. They were always doing activities with them. They could have done a better job with the upkeeping. I had to point out the ceiling fan was covered with dust. It looked like they had never cleaned them before, but they were always mopping and cleaning. If a resident had an accident, they were right on top of it.