TexasSenior Living Review

Franklin Park Alamo Heights

4.2 (92 reviews)

San Antonio, TX

Independent Living and Assisted Living in San Antonio. Confirm current services and availability directly with the community.

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About this community

Franklin Park Alamo Heights in San Antonio, Texas is a retirement community that offers independent living, assisted living and a specialized Refreshing Waters® memory care program. Housing ranges from studio memory-care units to one- and two-bedroom apartments with den options; community listings also note three-bedroom plans. Daily life emphasizes scheduled activities, restaurant-style meals prepared by a culinary team, fitness classes, transportation for local outings and access to landscaped courtyards and indoor common areas.

On-site features listed by the community include a fitness center, indoor pool, activity and theatre rooms, game room, library, concierge and business services, salon and community store. Published service information indicates 24/7 healthcare availability, individualized care plans, assistance with bathing, dressing and medication management, incontinence and non-ambulatory care. The campus sits near I-410 with convenient access to local medical centers and city amenities.

Starting at
$3,779/mo
Care options
4 available
Take a look
32 photos
Community reviews
92

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Housekeeping

Housekeeping and linen services

Transportation

Transportation arrangement (non-medical)

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 31 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community-sponsored activities
  • Diabetes diet
  • Dining room
  • Fully furnished
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement (non-medical)
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Continuing Care

Multiple levels of senior living and care within one community.

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Pricing & residences

Monthly rates starting at

$3,779 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $3,779
One bedroom $4,514
Studio $6,902

Resident & family reviews

4.2 · 92 reviews

Franklin Park is the absolute best! We had a wonderful experience there for our mom. The staff genuinely cares about the residents and goes above and beyond to assist them, ensuring their happiness and well-being.

The staff in AL and memory care went above and beyond to care for my dad for about 18 months. Jackie. Andrew. Araceli. Emma. Chris the chef. Joy. They are the ONLY reason for the 5 star review. The management company and director would get ZERO stars. She refused to consider negotiating price keep him there for continuity of care. They cared more about making money. So, sadly, we had to move him.

I'm a transitional care consultant in San Antonio so I tour a lot of senior living communities. Franklin Park Alamo Heights is one of the few I confidently recommend to families. The place is beautifully maintained, clean, and inviting the second you walk in. Spacious apartments, great food, real activities happening throughout the day. Residents seem genuinely happy there. What sets it apart for me is Lauren Rodriguez, the Sales & Marketing Director. Lauren is fantastic. Knowledgeable, patient, and never pushy. She goes out of her way to make sure families understand their options and feel…

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I'm a transitional care consultant in San Antonio so I tour a lot of senior living communities. Franklin Park Alamo Heights is one of the few I confidently recommend to families. The place is beautifully maintained, clean, and inviting the second you walk in. Spacious apartments, great food, real activities happening throughout the day. Residents seem genuinely happy there. What sets it apart for me is Lauren Rodriguez, the Sales & Marketing Director. Lauren is fantastic. Knowledgeable, patient, and never pushy. She goes out of her way to make sure families understand their options and feel confident about their decision. I've brought her some complicated cases and she's handled every one with care and follow-through. She'll spend as much time on a tour as a family needs, and she actually circles back after the visit, which is rare. If Franklin Park is on your list, ask for Lauren. She'll take great care of you.

More recent reviews

Franklin Park and I have created a working relationship to ensure their residents stay independent as long as possible. I have found them to be professional and organized. Lauren R and her team are quick to respond to messages and calls. She also tells me when needs are to be addressed. Open and approachable. Just call her and see. Keep up the great support and care.

Franklin Park Alamo Heights is an amazing place! They do everything they say they are going to do, they have fantastic, caring staff, lots of fun activities and great food. Truly a blessing for our family! Couldn’t be more pleased.

I recently had the opportunity to tour this assisted living community from a professional standpoint, and I was genuinely impressed. The staff demonstrated exceptional professionalism, warmth, and attention to detail throughout the visit. The community itself was spotless, thoughtfully designed, and had a welcoming atmosphere that immediately stood out. What impressed me most was the level of care and engagement provided to residents. It was clear that the team truly prioritizes dignity, comfort, and quality of life. The dining areas, activity spaces, and living accommodations were all beautifully maintained and created an environment that felt both safe and inviting. From an operational and customer service perspective, this community is clearly well-managed and committed to excellence. I would confidently recommend this facility to families seeking compassionate care and a positive living experience for their loved ones.

From the moment we walked in, we felt welcomed by the caring and compassionate staff. The community is beautifully maintained, clean, and offers such a warm and comfortable atmosphere that truly feels like home. The team goes above and beyond to make residents feel valued, safe, and engaged every day. The activities are wonderful, the dining options are excellent, and the level of personalized care and attention is exceptional. It’s clear that the staff genuinely cares about the happiness and well-being of every resident. The residents are surrounded by kindness, professionalism, and a supportive community. I highly recommend Franklin Park Alamo Heights to anyone looking for a top-quality assisted living community.

I’ve had such a great experience with Franklin Park Alamo Heights. The staff is welcoming, professional, and truly cares about the residents and families they serve. A special thank you to Lauren Rodriguez for always being so prompt, helpful, and attentive when answering my questions. Her communication and willingness to help have made every interaction smooth and reassuring. It’s clear she genuinely cares and takes pride in what she does. Highly recommend Franklin Park Alamo Heights to anyone looking for a caring and supportive community.

Location & neighborhood

230 W Sunset Rd, San Antonio, TX 78209
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