Hampton Senior Living LLC

I feel so blessed to have found Hampton Senior Living LLC for my mom! A Place for Mom assisted me with finding this wonderful home to provide care and love for my mom. My mom has lived at several facilities, and I can say Hampton Senior Living LLC is the BEST. Hampton Senior Living provides a loving home-like atmosphere with excellent care and attention to detail. I really like the staff to resident ratio which ensures my mom receives the care she deserves. Any concerns I had were resolved before I moved my mom in with Hampton Senior Living LLC by Nicole, the owner. She is great with providing solutions to any resident's needs or care. They provide home cooked meals and small group activities. Very well run, organized and immaculate.

If 0 stars was possible, that is what this home would receive. While I believe my father was not in danger I the 4 months he lived there, that is about all I can say that is positive. My father shared that the owner's husband was mean to him and the other residents. He yelled and was hateful. I had no trouble believing that as he was hateful and rude to me. The staff made it clear my family and I were an inconvenience as we visited my father daily and brought him home when when we could. The ownership changed visiting hours and informed is it was because our timing was an inconvenience for the staff. We also had our rates for my father's care changed without notice at that time. We were told his level of care had changed and our price would increase by $1000. When asked what the next pricing change would look like, they didn't have an answer, a dollar amount, or any idea of what that would look like. Both of these changes were brought to our attention when it was demanded we attend a meeting where we were berated for our care of my father. The owner, Nicole, and her family took advantage of my family in a time of high stress and emotional vulnerability and manipulated us to try to get more money out of us by making us feel terrible and implying that if we didn't comply, my dad would be kicked out with nowhere to live. The hateful treatment and emotional manipulation we experienced should be criminal. Thankfully, we found another place for my father that cares for him, his emotional well being, and supports our whole family and we were able to move him quickly. I wouldn't send my dogs to live at Hampton and certainly not another family member.