TexasSenior Living Review

Heart to Heart Assisted Living

3.4 (34 reviews)

San Antonio, TX

Assisted Living and Memory Care in San Antonio. Confirm current services and availability directly with the community.

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About this community

Heart to Heart Assisted Living is a senior living community in San Antonio, Texas. Contact the community to learn about its care options, services and availability.

Starting at
$3,115/mo
Care options
3 available
Take a look
2 photos
Community reviews
34

Key amenities

Dining

Meal preparation and service

Housekeeping

Housekeeping and linen services

Transportation

Transportation arrangement (medical)

Social activities

Community-sponsored activities

Staff & support

24-hour supervision

See all 20 amenities and services
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Cable
  • Community-sponsored activities
  • Coordination with health care providers
  • Diabetes diet
  • Fully furnished
  • Housekeeping and linen services
  • Meal preparation and service
  • Medication management
  • Move-in coordination
  • Scheduled daily activities
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement (medical)
  • Transportation to doctors appointments
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Board and Care

Residential care with help for daily living and personal routines.

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Pricing & residences

Monthly rates starting at

$3,115 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $3,115
One bedroom $3,738

Resident & family reviews

3.4 · 34 reviews

I loved this place for my cousin they were amazing all the way up until her passing made sure she was comfortable made sure we were all okay and even after she passed the owners contacted us said they were sorry for our loss ask if we needed anything this place was the most beautiful place for her every time I came to visit she was either outside on the patio listening to music or inside doing activities. She would tell me everyday that she was so thankful for the staff and what they do for her and this place was always so clean every time I came . I can say there wasn’t a day I didn’t come…

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I loved this place for my cousin they were amazing all the way up until her passing made sure she was comfortable made sure we were all okay and even after she passed the owners contacted us said they were sorry for our loss ask if we needed anything this place was the most beautiful place for her every time I came to visit she was either outside on the patio listening to music or inside doing activities. She would tell me everyday that she was so thankful for the staff and what they do for her and this place was always so clean every time I came . I can say there wasn’t a day I didn’t come see her and she wasn’t happy she always had a smile on her face. I can say I love heart to heart I definitely recommend this place

Choosing Heart to Heart Assisted Living for my father was one of the hardest decisions our family has had to make because of the reviews , but honestly it has truly been the right one. The staff is always kind, patient, and caring. they really treat them like family and it’s comforting to know my father is safe and well cared for. Seeing the compassion they show every day gives our family so much peace of mind. The place my father was at before was terrible I even told Joyce my father wouldn’t eat, get out of bed, wouldn’t do anything no matter what me and my family tried he just looked so…

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Choosing Heart to Heart Assisted Living for my father was one of the hardest decisions our family has had to make because of the reviews , but honestly it has truly been the right one. The staff is always kind, patient, and caring. they really treat them like family and it’s comforting to know my father is safe and well cared for. Seeing the compassion they show every day gives our family so much peace of mind. The place my father was at before was terrible I even told Joyce my father wouldn’t eat, get out of bed, wouldn’t do anything no matter what me and my family tried he just looked so depressed and wasn’t getting the right care he needed until we came to heart to heart and man are we happy we did We are very thankful for everything they do ever since moving my father here he gets up out of bed he is eating again he’s really back to how he used to be when he was at home. And I thank the staff and the owners for everything. I would highly recommend Heart to Heart Assisted Living to anyone looking for quality care for their loved ones.

Don’t let the owner fool you into how good their care is. The place is a joke. No proper care, nothing but canned goods for lunch and dinner. After our loved one passed, no one contacted us to let us know they were sorry about the death. Hospice was wonderful.

More recent reviews

My mother lived at Heart 2 Heart for many years, and it's a great assisted living facility!

Everyone is very friendly and the price is very reasonable.

They have a nice seating area out front, but my mom could never use it. They did not feed her appropriately for diabetics. When I was on the phone with her I could hear a worker yelling at a resident. When my sister went to visit and play cards with the only place available was her bed. While on the phone with my mom she complained that she needed to use the bathroom but they wouldn't let her so while still on the phone I had her ask to use the restroom. The worker was harsh and impatient and told her she had to wait as the bathrooms were full so I stayed on the line and visited with my mom, after at least 7 minutes my mom had an accident and then the worker told her to quit walking around as she was now making a mess. My mom felt as if she had done something wrong! On visits it was obvious there wasn't enough help or things to do. Also my mom was afraid to ask for anything and even though there were craft supplies she felt afraid to even ask to use them. There's more but I have to get back to work. I do want to say that we have my mother in a different place and she feels comfortable in asking for what she needs, she doesn't have embarrassing accidents, she doesn't get yelled at. And she is allowed/encouraged to use any supplies/books etc that she desires The family feels welcomed at any time 24 hrs. The difference is like night and day

The facility was gross, the care was done by unqualified people and very minimal and basic necessities were ignored(ie,brushing teeth), the food was all processed, gross and low quality and there were ZERO activities! The only thing they did was park them in front of the TV ALL DAY. We were very thankful the Lord took Dad to Heaven to get him out of Heart to Heart Assisted Living! I would NEVER recommend. Thanks for asking. As you can tell, I've needed to get this off my chest for months!

I like most their attention to the residents. They get a lot of interaction. I like least that our resident doesn't seem to be happy and I can't tell if that's just him or not.

Location & neighborhood

12119 San Miguel, San Antonio, TX 78233
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