Holiday Lane Estates

We love Holiday Lane Estates! My sister has lived there for about 18 months. The administration and all who work there love her and treat her like family. The facility is clean, food is good and the atmosphere is happy!

We've been very happy with the care provided at Holiday Lane Estates. The staff are kind, compassionate, patient and efficient. My mom has lived there over 2 years and feels safe and at home. We highly recommend Holiday Lane Estates for loved ones in need of assistance and requiring their own private space

I would recommend it for an assisted living center. The director is very responsive to questions/concerns. The staff is friendly for the most part. Staff members that are not a good fit are either trained to be better or terminated. Service is sometimes slow but it's to be expected in that not every call can be answered immediately. There seem to be lots of activities but Mom doesn't participate due to her limitations. Food is really good about 75% of the time. The servings are good size. Housekeeping is pretty good.

6.1.24 edit - I am convinced that Mindy is now in the role in which she excels and is doing all she can for the residents regardless of the SilverCare corporate's "money is all that matters" mindset. I've also gotten great feedback from my Mother that KoKo is very kind and my Mother said she sees why the aides have a lot of respect for her. And as always, the aides are amazing with my Mom which is so comforting to me. A HUGE thank you to the aides, Mindy and KoKo for what you do and for putting up with me and for ensuring my Mom is getting what she needs. 4.27.24 edit- Mindy is doing a good job in her new role. I'm starting to think that SilverCare Management is holding her back from doing a lot of things she knows needs done and wants to get done for the benefit of the residents but, SilverCare Management is a business and it's all about the bottom line for this company with no regard for the residents' needs. I'm just grateful for the employees at this facility. They take very good care of my Mom and that's all that matters. Thank you, Mindy, for doing all you can do, regardless of the corporate greed. After meeting with Ryan Patrick, the Senior Sales and Marketing Director of SilverCare Management, and I have decided to give the new management of Holiday Lane a chance to make positive changes. While I understand that changes will take time, I'm anxious to see what happens next. I truly hope that Mindy Ford does excel in her new position as Executive Director for the sake of the residents and for the reputation of the facility. I have no doubt that Shunell Mutisya will excel in her new position as Lead Caregiver as she has extensive experience working as a care giver in the facility, understands the challenges the aides may have and she truly cares about the residents. The aides have been amazing with my Mother, Dennis is doing a great job managing the kitchen and dining room but Christie Hires, the former Activities Director will truly be missed by many although I understand her decision to leave. I will still recommend this facility to anyone that has a loved one that enjoys a small, cozy setting instead of the bigger facilities that have that "cruise ship" environment.

A wonderful and caring staff! They made the move-in process seamless and went out of their way to make my mom feel welcomed. Building is always clean, smells great and very well kept. Highly recommend Holiday Lane for your loved ones!