Houston Transitional Care

If I could give this facility less than one star, I absolutely would. My 96‑year‑old father‑in‑law was admitted from May 21–26 2026, and what he experienced was nothing short of neglect. During his stay, he developed sores on his genitals due to a complete lack of bathing and basic hygiene. He received little to no physical therapy, even though that was one of the main reasons he was admitted. The most disturbing part was that staff left him lying in his own feces long enough to cause chafing and skin irritation. No patient — especially a 96‑year‑old man who cannot fully care for himself — should ever be left in that condition. When my mother‑in‑law begged for help, instead of addressing the situation or showing any compassion, the facility called the police on her. She was advocating for her husband because the staff refused to provide the care he needed. Their response was unprofessional, hostile, and completely unacceptable. This facility failed him in every possible way: hygiene, therapy, communication, compassion, and basic human dignity. I strongly urge families to think twice before placing their loved ones here.

Lovely place with great staff! Did my Clinicals here and the nurses (Devin) who trained me was amazing at his job and with the residents. The administration was so sweet and supportive! Great place with great care.

Houston Transitional Care provides supportive and professional physical therapy team. The staff is attentive and they work closely with patients to support recovery and improve mobility. I give a special credit to the therapists Thi and Comfort for their wonderful encouragement! They motivated me and kept me relaxed all throughout my recovery. Which helped me achieve my goal to a successful recovery. I also really enjoyed the activities offered every day. Chelsey the Activities Director does a great job creating a positive and engaging environment! My main concern was communication with staff at nighttime. There were times when attentiveness could have been better. That, said my overall experience was still positive, and I appreciate the care and effort from the therapy and activities team.

The care technicians were very consistsnt with good skin care iin the genital area and upper body pressure points. Alittle less patient with assisting with meals. After the first meeting on admission The social worker and even administration were very, very difficult to reach. Only once did an administrator return my call. Discharge planning was none exist.

My husband has been here since Jan1st.2026 . First the good things. The Rehab people are nice and so are some nursing and CNA staff. Food is tolerable but its presentation sometimes is less than appealing. Now the concerns: Staff don’t really talk to or engage the patient much just do their jobs quietly and leave. So for non mobile patients that don’t get many social opportunities, the days are long and lonely if family is not there. Although my husband’ s plan states changing briefs and rotating every two hours the reality is 4 to 7 hours with very infrequent rotation and poor blocking. ( I have a camera) My husband is 100% immobile and one of the reasons we choose Houston Transitional was because they told me there where lo-air mattresses on the bed which was true until they took my husband’s off his bed and gave it to someone else a couple of days ago which I am not happy about. My husband has a history of previous pressure wounds so when you take away his lo flow air mattress, not changing and repositioning him every 2 hours he is at high risk for getting pressure sores again. Although I have tried repeatedly to make an apt with the Director of Nursing she does not return my calls. I haven’t yet tried talking to the Director but will try that next. There is a problem with communication between the Rehab department and the Nurses that has affected my husband’s hospital appts greatly. Don’t come here for speech therapy or you will be disappointed. Although I have asked repeatedly for someone to set up my husband for daily teeth brushing it has not happened. I have also asked repeatedly for maintenance to come fix the thermostat in my husband’s room because it is not working and that has not happened. The place is cleanish but rundown and in need of lots of refurbishing. Towels and facecloths are scarce. The only outside sitting area is where the smokers also sit with butts on the ground and in front of the entrance door. What ever company owns this building does not appear to care to keep it up to a higher standard. *Update 3Feb2026, cooling / heating unit replaced in my husbands room with new unit✔️Thank you. ** Updated 23Feb, 2026,1 week+ after move out to different facility - Brief changing and repositioning went from very bad to worst 10 hours no change. -Numerous holes in bed sheets -Significant water coming through room ceiling during rain storm. -Lost of 7 pairs sweat pants and 3 or 4 shirts all labeled. - No return calls from Director of Nursing, Social Worker, Maintance or Business office after five days of repeated calling and leaving messages. ***Beware this facility has a non-responsive administration and does not seem to care about providing services to more involved patients. Go elsewhere. Houston Transitional Care has put up a new 2026 webpage that doesn't allow customer reviews to be submitted, This should be a warning right there. -