Ihcs Residential

Best Assisted living EVER! I love the staff and people, my best friend Kito is located there and we have been sooooooo happy with everyone l, I couldn't ask for better Staff

IHCS is such an amazing place I would be glad to call home! Gina is so sweet and attentive its so rare to find someone in this field who actually cares for her patients and residents to make sure they feel like they are at home. This place takes care of everything you need. Ms. Washington makes sure everything is running smoothly and always has the patients best interest at heart. Feels like a very safe place for good care.

My sister was rushed to [name removed] Hospital ICU on [date removed] by EMS. She died [date removed]. The IHCS director told the hospital my sister had no family. She signed medical treatment consent forms when my daughter was her legal POA. She was sent to [name removed] Funeral Home on [date removed] because she was tagged "unclaimed." The director also told [name removed] that she had no family, then emailed my daughter in Austin on [date removed] stating Suzanne died on the 6th, and said she was sending a certified letter mailed to Austin on the 13th with the name of the funeral home, saying we had to wait for the letter to find out where she was. I had SAPD find her on the 15th. When I called [name removed] on the 15th, they were sending her out the next day the 16th for a pauper burial with 2 other people and one headstone. I barely stopped that. [name removed] couldn't legally let me see her because her face had started to decompose. Family has to ok embalming. Email me for pictures. [email address removed]

I have called several times and the owner. will not let me talk to my brother. I have called several times and the owner I believe holds a bias towards me for checking the place out after her worker told me my brother was not doing well.

I think the lady that owns Ihcs Residential is great. She's very in tune with her caregivers that she has there on staff. I think the caregivers are very in tune with the patients. My father's experience there has been tremendous. I know they get to watch San Antonio Spurs play in the play-outs. They have card games and bingo. I know they interact with my father quite a bit. His room is clean and decent. They're up to date. I have been so thankful I ran into this place. I just think it's a great place. My father is very happy there. I can go and see him whenever I want to. I know he's being taken care of. I've never smelled him smelling bad like I have at other places. They keep him clean. They keep the room clean. They do the laundry. They feed them well. He's happy, and I'm happy.