La Hacienda de Paz Rehabilitation and Care Center

If I can give less than one star I would. My aunt recently entered this facility and has only gotten worse by the day. I visited one weekend, went and asked to have a nurse come and change the bed sheets and my aunt as she had soiled herself. 10-20-30-40 minutes passed and no one ever showed up to clean her. I go in to check on her every other day and have noticed her clothes are the same. I have brought this up to various people there and have not seen any changes. She is elderly and suffers from a mental illness (she’s not crazy) like night staff makes her out to be, they are unprofessional and speak badly about patients. Please if you love your family DO NOT let these people care for them. We are gonna keep track on what is happening and plan to take her a story to who ever will listen to us, radio or TV news maybe even have other third parties involved if needed . Read the rest of the comments I’m not the only one. They take her hard earned money and can’t change her diaper, pretty sad.

My mom entered La Hacienda de Paz 8 months ago. She needed 24/7 care and some serious physical therapy from multiple fractures due to a fall. Facilities like this were new to me. I read several reviews of all 4 nursing homes in Eagle Pass and decided to go with Hacienda. That turned out to be the right choice. For starters Marbella at the front desk has explained all Medicare Medicaid policies very well to me. Thank you. Next is Physical Therapy. Thalia, John, Isael, and Eloisa These guys have performed magic. I know mom complains and can be rude but these guys will do the Occupational and Physical therapy on her religiously. It shows. A tremendous improvement on mom's mobility. Thank you The Nurses Yalitza, Myra, Sandra, Dariela, Socorro, Alejandra, Astrid, Amber,Linda, Mari-Sol,Felisha, Gerardo, there are several others but these folks i see on a regular basis. All have excellent bedside manners, competence, and provide for moms needs. Rachel provides room cleanliness and moments of conversation with mom that make mom's day. She will adjust window blinds to mom's liking and things like those that seem small but do so much for the person. I'm almost out of space so.... Connie,Leshay,Raquenette,Vanessa,Evette,Judy thank you! I know i misspelled some names, sorry. I also may have forgot to mention someone equally as important, i apologize for that as well. The kitchen staff is very polite and like clockwork. Pedro has been very helpful. Once again, Hats off to the P/T gang!!! Thank you guys for helping me transition into this new lifestyle caring for mom. With deep gratitude Raul Mello Will update in 6 months. Ps. The ambulatory transportation arranged by Evette has been phenomenal! Very polite, professional great guys. All appointments, on time!

Great environment!!

Facility is very nice and clean. The staff is friendly and welcoming 😊

Very nice and clean facility. Staff is very friendly