TexasSenior Living Review

Las Colinas of Westover

2.8 (106 reviews)

San Antonio, TX

Assisted Living and Memory Care in San Antonio. Confirm current services and availability directly with the community.

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About this community

Las Colinas of Westover is a senior living community in San Antonio, Texas. Contact the community to learn about its care options, services and availability.

Starting at
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Community size
140 residents
Take a look
17 photos
Community reviews
106

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.8 · 106 reviews

Huge thanks to Bertha, the Admissions Director at Los Colinas Nursing Home in San Antonio. She made a stressful process so much easier — patient, knowledgeable, and genuinely caring every step of the way. She answered all our questions, followed up regularly, and truly made our family feel supported. So grateful to have worked with her. Highly recommend!

It's disgusting in there. My great grandmother had poop underneath her fingernails, she was incredibly unclean, it smells like manure in there, they treat these people like trash. I hate this place, this place is absolutely terrible. Please do not put your grandparents in this facility, It will shorten their life and ruin their quality of life. It sucks in there, staff are terrible. I beg of you, please no one come here.

Staff has been great, from their front desk to Bertha and Yvonne their admission director and social worker. I can honestly say they will take care of your family as if it was their own. I am very grateful for all of their support.

More recent reviews

No brochures. Admission person never called me back. Left at least 5 messages including visit for Admission person. D I didn't get a walk thru visit.

I went to ask the ADON a question about my father’s care and was told by her she was too busy to talk. DON never ever available.

My mother-in-law has been there for 6 months and she's hardly having any more seizures (easily increased by stress), she has made friends and is enjoying the activities. We saw the calendar on the wall and thought, yeah right, you do all that. But they really do. Bingo, Karaoke, live band, card games, even happy hours! We opt to pick up her laundry every week for her, but they do have a laundry facility on site. There's also a hair stylist and physical therapist and a doctor who can be their primary if you want to switch over. After the first few weeks of being upset, she settled in, we got her a TV to mount and a small FM radio. She's doing just fine. Initially arrived on cash, then switched over to Medicaid with the help of the staff.

I can see why this facility has low ratings. My grandma came for hospice respite care. Poor communication between nurses and/or no accountability for neglecting patients. Day 2 and my grandma's toothbrush was still in new package and had not been open, she was wearing same clothes, and soaking wet pullup at 1pm. Nobody is providing basic living skills care. Somehow all the snacks my mom took my grandma can't be found...and it had only been 1 day. When questioned, everyone points the finger at the previous nurse. This is memory care unit, so these residents need help doing basic tasks. Seems to be short staffed, and the ones there either have way too much to handle or just don't care. Please do better. Thankfully this is just short term, so if/when we look for something permanent we will definitely be looking elsewhere.

Took a tour of building and it was very nice. Receptionist was very friendly along with some staff I meet. Nurse was very professional and had answers to all my questions that I had.

Location & neighborhood

9738 Westover Hills Blvd, San Antonio, TX 78251
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