Lone Star Rehabilitation and Wellness Center

Lone Star is a great SNF to work with. The staff is friendly and experienced. The management staff is exceptional at knowing the right way to specify care for each individual resident. I will always recommend this facility to our community!

Bad Attitudes !!!!

I cannot recommend Lone Star Rehabilitation and Wellness Center in Stephenville. My mom was there twice, once at the end of 2023 and again at the beginning of 2024, and both experiences were deeply troubling. The meals were inedible, with staff dismissing concerns about her nutrition, despite her doctor emphasizing its importance for recovery after surgery. Basic care, like baths and wound care, was neglected, and physical therapy appointments were often missed due to being “too busy” or understaffed. The most devastating issue was their failure to properly care for my mom’s surgical wound. Despite numerous red flags, they overlooked clear signs of infection. When she went for a follow-up with her surgeon in Fort Worth, she was immediately admitted to the hospital with MRSA. This preventable infection quickly escalated to sepsis, and within a few days, we lost her. Her death was entirely avoidable if proper care had been provided. It’s incomprehensible how a rehab center, supposedly specialized in post-surgical recovery, could fail so utterly in basic patient care. While this place has positive reviews online, my experience raises serious questions about their standards. It seemed to me that their priority was profit over patient care, with any concerns met by quick, dismissive answers. My dad chose not to take legal action, so I share this review to hold them accountable and warn others. Healthcare facilities, especially rehab centers, must be held to the highest standards. When you’re paying for care—whether through insurance or out-of-pocket—you expect professionalism, attention, and compassion. Lone Star Rehabilitation and Wellness Center failed my mom and our family in every possible way. I would not recommend this facility to anyone and will ensure those I know avoid it at all costs.

We were quickly assisted at the entrance, after ringing the doorbell. The check-in kiosk was out of labels, but it did take our photo and necessary information to log us as visitors. The kiosk was easy and gave clear instructions on its use. Staff from entry to the residence, room, were pleasant, friendly, and asked if we knew where we were going, and the name of the person we were visiting. I am observed how all staff that we passed, took a moment to look at my husband, and I, for recognition purposes. The grounds and the facility are well-kept; staff in the hallways, going in and out of the residents rooms. As we walked down the hall to our friend, we were asked if we needed any assistance in finding our friends room. As we visited with our friend and his family, we observed that he was well-kept, his room was in order, he had no unmet needs. The family shared that they were very pleased with the facility, the staff, and everything that has been done since admittance. If I knew anyone who needed a recommendation for a rehab center, I would not hesitate to recommend this one. We will be back again soon to visit our friend.

Honestly, we were not visiting a relative but close!! She is a dear, dear friend we have been so worried about since she had a stroke a few days ago. She is full of sunshine and happiness! This awesome place seems to capture that!! How wonderful is that?! Staff that we encountered were very friendly. Even the guest that we visited was happy with her care. Honestly we couldn't ask/nor have we heard of a better rehabilitation facility for our dear friend. It was clean, organized and very secure! Hate to admit but we had to have help leaving, a guest offered assistance. ;) They protect against Covid and other nasties with their access policies and everyone appears to comply. If in the area and you're in need this type of assistance I would highly recommend!! I had serious misconceptions about these types of facilities until I visited here. Overall, I give 5 stars based on what I have seen and experienced. Not a easy rating for me to hand out but you are doing your job and it is to be commendable!! Keep up the care, kindness and good work!!