Magnolia Place Wellness and Rehabilitation

That four point seven stars is a complete lie that they have on here. I am in the senior living business myself and my father in law resides in the memory care unit there. They leave him days at a time lying in his own urine screaming and cursing at him. My father in law is high functioning, autistic and suffers with dementia. Obviously he cannot defend himself. After speaking with the administrator she acts as though she doesn't know what's going on in her own building. Please, if any family members that have their loved ones residing at this facility and are reading this, please go check-in on them. If you notice neglect call the state and report them. This nursing home may be convenient if your loved one is in Jefferson. But convenience isn't always the best option. I highly recommend that you look into another place to move your loved one into.

Dropping back down to a 3. Copy and paste of a message to an admin staff member: Resident has been hitting the call button for over 30 minutes with no answer. Needs someone to clean them up, needs a clean shirt, someone left a glove on their bedside tray. Resident and their roommate both said that other than to bring food no one has adequately checked on them today. I called and was IMMEDIATELY put on hold then the call disconnected. Once I finally got someone on the phone they were in the room within 5 minutes. All this time a call light was unanswered. Luckily it was just for hygiene needs. What if it had been something emergent???? It shouldn’t be this tiring or time consuming to make sure a loved one is taken care of in a facility that exists to care for people. Another update: things have improved. Shirley Police is a gem!! So sweet and caring. Improvements worth another star. Would still like to see them freshen up the rooms with paint and slight upgrades. Update: took 24 hours and the patient telling nursing staff they have daily meds they need to take. Are charts/files not read? Then got a great, attentive nurse then a bad one. Still undecided if we’ll be changing. Edit: not having intercoms for when patients push the call button makes me nervous. Regardless of age people are there because they need someone watching out for them. Taking an hour to answer a call request from a patient room isn’t ok. Either they are understaffed or incorrectly staffed. Text I received from loved one “ I slept really good for awhile. Then got a really nasty, hateful, rough one. Trying to remember that she may have problems I don’t know about.” Still on the fence. Only one day with a loved one there so we’ll see how the care and attention goes before updating review. However, don’t let the warm, cozy entrance fool you. As soon as you get past there it is very stark, institutional, a step up from prison. Halls and rooms give the ambiance of sadness and feels dingy. A fresh coat of paint and, some small upgrades and even homey accents everywhere would go a long way.