Mesa Vista Health Center

Estelle Yabarra, the charge nurse at the memory unit is by far one of the most amazing nurses you will ever employ. The administrative staff from the top all the way through the social worker are well organized and assist the families anyway they possibly can. The nurses and staff of the memory care unit where my brother is at are complete professionals with the kindest hearts. With probably 65 or 70 patients, they are able to maintain order and discipline among the patients while caring for them in the most professional manner. I am thankful and very appreciative of all they do for those who can no longer do for themselves. Simply put they are angels on earth. 😇

The turnaround rate of the staff is expected considering the type of facility my husband is in. He has some very good CNA’s and nurses who are attentive to what he needs and what I say or suggest. For the most part the facility smells clean with few room exceptions on varying days. I believe Administration needs to take a more active role by making surprise walkthroughs. I would have given a higher rating if there was more consistency in all departments of this facility.

My grandmother lives here, and it's a horrible facility. They rarely change her diapers, and someone takes her to shower about once a week. She was sick recently, very slow moving and slurring her words. She was like that most of the day and no one seemed to care. We had to take her to the hospital. They ignore the call lights and sit on their phones a lot. And a lot of the staff have changed recently. Do your loved one a favor and please find them a better place.

During my mother in laws short stay at this facility, it was less than pleasant and we were deeply disappointed by the overall experience. It was immediately apparent that the facility is understaffed. The main phone line often rang without being answered. Also I made multiple attempts to speak with the Director and P.T. and never received a return call. We were simply trying to get an update on her progress, which should not have been so difficult. Additionally, her bathroom was consistently filthy and clearly not being cleaned regularly- an unacceptable condition for any healthcare environment. Due to the lack of communication, poor cleanliness, and overall neglect, we would not recommend this facility for your loved ones.

Beautiful facility with caring staff. Respite time extremely appreciated.