Northgate Health and Rehabilitation Center

the place is not bad the staff is friendly but they never have enough CNAs they have over 100 patients here and many times they have to CNAs so how can you get good care which out the CNAs there to help you so I would not recommend anybody sending family members to this place if good care is what you want them to have

My father is a resident at Northgate Health and Rehab. I wouldn't have him anywhere else brought him from Austin from the hospital there he could not walk lift his leg or move his left leg and was in excruciating pain the nurses got his pain quickly under control. Physical Therapy has worked with him from day one he's now standing assisting with his transfers and taking a few steps something we thought he would never do again thank you [Name removed]. But thanks to [Name removed] the speech therapist who has monitors his meals from day one making excellent decisions on his swallowing difficulty and meals. The CNAs and nurses have always attended to him very well I have no complaints. If he ever needed skilled nursing again I would put him in Northgate without a doubt. Thank you [Name removed] administrator, [Name removed], [Name removed], [Name removed] social worker [Name removed] activities director and the entire management team. You have all been so supportive of my father and my family God bless all of you.

Do Not do it!!Trust me first hand Experience..with family member. NEGLECT and [Removed] is what they will recieve along with name calling and cussing. No HYGIENE given either. DO NOT take your loved ones to please... I could keep going.. But instead I ask you too please not admit your loved ones too Northgate. You have been Warned! Head Nurse [Removed] did not make an Incident Report when my dad fell. She did not even examine him. Instead she Booted him from the Facility with A Call for me too come pick up my father!!!!

My brother is at Northgate Health and Rehabilitation Center. He hasn't had any complaints about anything, which is good, and the staff is very friendly. The food looks pretty good, but he's kind of getting tired of it because it's the same old same old. Other than that, it's fine and quite adequate. I have no problem with the place. It's very neat and clean, and it never smells. He seems to be quite satisfied there. Initially, when the VA was paying for it, he was in a private room. Now that he's under Medicare, he has to share a room. I think it's a very good facility. The staff is very friendly and helpful.

-WARNING - This Place "Northgate Rehab / 5757 N. Knoll" is one of the worst in San Antonio.., Full of Slackers from the Administration all the Way down to CNA's .., They put on a Show whenever Family or State Inspectors show Up.. They disappear in the Evenings and Weekends for extended hourly plus breaks,, and No One covers the Hall and patient Care.., There is No Sense of Teamwork because they are ALL SLACKERS.., If you ask Staff what is the appropriate amount of Time Given by Administration to Answer Resident Call Lights the Staff will shrink away from the Question Like Zombies Exposed to Sunlight.., - WARNING - "DO NOT TRUST YOUR LOVE ONES TO THIS MESS"