TexasSenior Living Review

NorthStar Georgetown

3.8 (11 reviews)

Georgetown, TX

Independent Living in Georgetown. Confirm current services and availability directly with the community.

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Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Resident & family reviews

3.8 · 11 reviews

I can only tell you about what happened to me personally. Putting names on those individuals when they no longer work there has no relative meaning any longer. Those people are gone because I believe corporate realized those individuals were a liability to their business. However, Corporate has not ever reached out to me with an apology or compensation for my losses because that would admit that they had a liability to the residents. Nor do I expect to ever see that ever happening. Those people in the power positions will never show their faces in public or admit their culpability in what…

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I can only tell you about what happened to me personally. Putting names on those individuals when they no longer work there has no relative meaning any longer. Those people are gone because I believe corporate realized those individuals were a liability to their business. However, Corporate has not ever reached out to me with an apology or compensation for my losses because that would admit that they had a liability to the residents. Nor do I expect to ever see that ever happening. Those people in the power positions will never show their faces in public or admit their culpability in what happened to me personally. Those people work behind closed doors although their work & personal ethics will continue to be passed down to their subordinates. And should those subordinates act in a way to bring attention to their bad acts, they will be gone too.

I had the privilege of going with a friend to visit Northstar Georgetown Apartments this past week. The facility was spacious, clean, and the tenants were very friendly. The tenants are active and like to have fun! The administrator and activity director were friendly, helpful, and informative. I would love to live there!!

My husband and I really enjoying this place. We have had a slow moving in process because of other commitments but everytime we come back to Northstar everyone is always so welcoming. The staff is incredible. Most of our communications in our move in process has been with [name removed]. She is awesome! Any question we may have, she assists or she finds someone that can. The entire staff is like that. Lots of activities. You can participate as much as you would like or enjoy some quiet time.

More recent reviews

I love my apartment, it has all the features that I wanted. The leasing agent was friendly and made sure to get me just the right place with everything that I needed. First floor, with a tiny front yard and a dog park close by. She was also there to help when I had to be relocated temporarily so that workers could come in and fix a problem . Now that I’m back, I love it even more.

Georgetown Northstar is a fabulous place to live. We have many events to attend and participate. Our Lifestyle Director is amazing. All the gals here are absolutely wonderful! I had an issue and [name removed] helped me and we got it taken care of right away. I love our office staff!! The maintenance guys are absolutely amazing!!! Would recommend living here!

What an awesome place to live! Very friendly staff who are always willing to help. Maintenance staff always greet residents with a smile. Very one is professional but genuine and down to earth. So many activities that our monthly calendar runs out of room to list them all. Convenient to shopping, health care, restaurants and grocery stores. Residents are very friendly and someone is always willing to help. This is our new neighborhood and we love it!

They were friendly and kindly walked us through the application process. I would recommend to others.

Read your lease, there are a lot of fees & add ons which you have no choices in choosing what cable company you want to watch & you do not mind sky high water bills because you pay through the apartment complex not the city water department plus other fees. Tell all your clients to carry extra rental insurance for sewer backup because I was not offered that & when ruined my nice furnishings I had no insurance to pay for it & at 73 years old I can not go back to work & but new furniture. Management did not have a clue as to how to clean up a sewer back up & just slapped a new piece of carpet on top. I tried to ask them to make sure that the foundation was cleaned, dried & new pad & carpet installed. You can not do those steps above in one day although I was told the carpet people were experts & per the manager "She was not". When they called me back that evening, the carpet was very damp. I went the next day to complain & asked for another apartment, I was told you asked for a new carpet (first they wanted to shampoo it), we gave you that & that is all we are going to do. This is closed. They have 2 daily rental apartments they rent to guests & I asked for one of those & was told they were rented out. They left me in my mold infested apartment for over six weeks. Before allowing me to move across the hall. Before I moved the manager took a week vacation & the next week was off property then it took a week to clean the apartment. When upper management found out & shared my statement with the manager the next week ( I said nothing that I hadn't told her to her face). She stated I insisted on staying there. I asked her where did she think I would stay for $150 a night, I do not have that money.

Location & neighborhood

2401 Westinghouse Rd, Georgetown, TX 78626
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