Optimum Personal Care

Horrible experience for my mother-in-law. She was miserable the entire time and spent more time at various hospitals than this location. They rarely would do anything for her and when they finally did all they would do is call the hospital, and then she would go to a rehab facility and then back to this location and spent maybe 6 or 7 days there for an entire month but then they would charge the full price for a room. To make it worse on her last hospitalization we tried to send her back for care and they TRIPLED the price abruptly without any reasonable explanation. They tried to rip off my mother-in-law, provided minimal care, would not respond to requests for help, would let her sit in her pee for hours without any response and their neglect, fraud and deceit is outrageous. They are basically ripping off government programs, neglecting patients and then tripling the price they charge after luring families in initially. I would strongly recommend avoiding this location. The positive reviews are obviously fake.

Optimum personal care is a quality place to have your mother or mother or father and the time of need with regards to the personal care needs.

My mom was at the Optimum Personal Care for respite care. It's a quaint facility, and it looked like they've done some remodeling. It's a cute place that had a pretty landscape and friendly staff. It's more home-like and not like a medical facility. They were kind, personable, and very attentive. They had nice TV rooms in each of the four different buildings. Each one was like a little house that had separate rooms in it. Then they had the kitchen in each of those little buildings too and a living room. They normally would have some activities, but because of COVID and stuff things were a lot different.

My mother-in-law had been in two homes before this one that didn't work out. so when she got here she said it was like going from hell to heaven. The nurses and staff cared for her as if she was their own grandmother. The nurses sat and talked with her and fixed her hair and nails and just lavished continual love and compassion on her. If I am ever at a stage in life where I need to live in a nursing home I hope and pray I will have a place like this to go to!! Love love love them!!

This is a very small community with only 28 beds. All of the rooms are semi-private and I wouldn't be able to have my parents and their nurse together with someone else in the room. This facility just wasn't going to be able to fit the bill of what they needed. The facility itself is new and looks really good. Since it is a small community, the staff count is lower and the resident count is low. My mother is a very social person and this just wasn't a good layout for her. I would recommend this community under normal circumstances.