PureHealth Transitional Care at THR Arlington

My father was in this facility six weeks for IV antibiotics and wound care for his foot. At the beginning everything was great. As time passed, communication started lacking. Once they forgot to schedule transportation for my dad's foot doctor appointment. When I asked why this happened, I was bounced from one person to another and never got a straight answer. He said, he would hear patients yelling for help for about an hour before they got assistance. He disliked the food and water. I took him food and water daily. Titi one of the CNA's was great. She was very helpful and seemed to genuinely care about the patients. He also said, the cleaning crew were nice and helped him when he needed assistance. He had no complaints about physical therapy or occupational therapy. He enjoyed spending time with them and talking to them. He disliked that they didn't get to go outside. Hopefully, they can change that. The day before discharge, the wound care nurse called me and said antibiotics didn't work and he needed to go to the ER. My dad and I were both upset because of the timing of this news. We asked why was he not told this last week? They just apologized and took him down to the ER. I feel like time and resources were wasted. He could of received the treatment he needed sooner and could of been home by now.

Wonderful, caring nurses, aides—good sense of humor helped. Jeanette hires well. Asha is on the go and helping in any way. But Kayla, OT, Brought back the old personality—fun teasing banter— of my husband. I’ll forever be grateful Thank you all ❤️🙏. B and K

My 82 year old father settled in nicely and was able to get stronger while at this facility. He was treated with dignity and respect during his stay. After the first evening he was there, I was very nervous about his stay. He was transferred in right before dinner time, so it took a minute to receive his food. However, after that initial transitional period, he did well in all therapies. Like all facilities of this nature, nurses carry a large load, so call lights take a bit to get answered. My dad remembers Jana, Amanda, and Janette (sorry if I misspelled it) fondly. The social worker did resign during my father’s stay, so I wish that could have been a nonissue. Being able to speak to that person would have helped a bit as a worried daughter. However, Janette filled both roles. I am sure she was tired of hearing from me. He was able to return home on 7/4, and he is doing well. We are hoping to not need rehab again, so maybe we will go back next time as a visitor.

I have enjoyed my stay here. I have really enjoyed therapy, which has really improved my progress, loved Manny & Carolyn. Wound care Q was amazing with always taking care of my wounds. Nurse Asefa & Glawdys & Janet was always my favorite, always pays attention to details & good bedside manners. Sherrina in activities is great with picking the best movies & has a caring heart. Thankful to Katie for helping get the equipment to go home with. I am leaving here with a lot of gratitude & happiness. I am glad I am in a place where I can go home

I'd like to thank all the nurses, social workers, and CNAs who took care of me for a month. If I had to do it again, I would! They were here for me when I wasn't here for myself. I'd like to thank each and everyone of them and I have much love in my heart for each of them. Keep doing what you're doing! Keep up the good work and God bless you!