Springtown Park Nursing & Rehab

Choosing this facility for my mother to receive rehab was a horrible mistake. During her very short stay, rehab consisted of putting her on a stationary bike for 10-15 minutes. That is far from the guidelines they are supposedly paid by Medicare for. Her care was often slow when she called for help to restroom. I could say a lot more about her care and what ultimately caused her to be sent out by ambulance after a fall, but I will refrain. What anyone considering this facility should be aware of is that after sending mom to hospital by ambulance, they did contact me but actually sent me to the wrong hospital, leaving me on my own to find out where they took her, THIS FACILITY NEVER reached out to her or to me and my brother to find out how she was or if she was even alive after hitting her head and being on blood thinners. After a week or two, my brother emailed the director with all these concerns, his ONLY response was “were we given his contact information on admission”. To that my brother responded no. There was not a single response from the man responsible for this facility. My husband went on two occasions to gather her personal belongings, and he was never questioned either. Beware!