Dining
Meal preparation and service
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Texas Institute for Clinically Complex Care
3.5 (132 reviews)Houston, TX
Skilled Nursing in Houston. Confirm current services and availability directly with the community.
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- Community size
- 202 residents
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- 0 photos
- Community reviews
- 132
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Resident & family reviews
3.5 · 132 reviewsI was disappointed with the level of professionalism at this facility. The front desk worker was rude and dismissive throughout my visit. When I asked about completing an application, she stated, “Do you want to do the application here or take it with you?” I replied that either option was fine. She then responded, “You wanna do it or nah,” accompanied by negative body language and an unprofessional attitude. When I later called to speak with the Director of Nursing or a supervisor, I was repeatedly told they were unavailable, and no callback or resolution was offered. This experience…
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I was disappointed with the level of professionalism at this facility. The front desk worker was rude and dismissive throughout my visit. When I asked about completing an application, she stated, “Do you want to do the application here or take it with you?” I replied that either option was fine. She then responded, “You wanna do it or nah,” accompanied by negative body language and an unprofessional attitude. When I later called to speak with the Director of Nursing or a supervisor, I was repeatedly told they were unavailable, and no callback or resolution was offered. This experience reflects a lack of professionalism, communication, and accountability.
If I could do half a star I would. This facility has had multiple elopements where residents have gotten out and they did not realize until hours later. I wouldn’t leave my dog here for a night.
Horrible service!!!!!! DO NOT take your family member(s) to this establishment!!!
More recent reviews
This place is HORRIBLE! What a close friend of mine endured while her time at this center was beyond inhumane. She was left in the same gown for a week without a proper bath, her room was never cleaned and call lights were ignored or dismissed without action. The lack of care led to severe medical consequences. Due to their failure to reposition her in bed and provide proper wound care, she developed an infected bedsore that escalated to Sepsis, requiring surgery and an ICU transfer to a BETTER hospital facility. She also needed a Bipap machine nightly, yet staff failed to ensure she was using it, leading to dangerously high CO2 levels. She left in worse condition than when she went into the center. That is a SHAME. On top of all this, our calls to the facility went unanswered, and messages were never returned. We had to fight for her care, only to be ignored or dismissed. Even when other family members tried to advocate for her, staff acted as if she was just being difficult. But what would you do if your family was being abused in a rehab facility? Despite repeated pleas to management, no action was taken, and our concerns were dismissed. This facility nearly cost her life, and they showed no concern or accountability. If you care about your loved ones, do not send them here.
This place is terrible unorganized ,understaffed and they completely mistreated my mother. I would never recommend sending a loved one there, this place needs to be shut down indefinitely.
Very negligent establishment
My sister was there a week ago and before she went there she was talking and acknowledging our presence and eating. She got there and developed bed sores and on several occasions was not given her Bi-pap for breathing. As a result of neglect she was not moved enough and developed a serious infection and became septic and had to be rushed back to the hospital to ICU, now she is facing a serious surgery that could have been avoided with proper care. My family is very upset with the care or rather lack of care my sister received. This is unacceptable for anyone
They were inaccessible and failed to communicate.