The Auberge at Valley Ranch
4.2 (38 reviews)Irving, TX
Assisted Living and Memory Care in Irving. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
- Starting at
- Ask for pricing
- Care options
- 2 available
- Take a look
- 22 photos
- Community reviews
- 38
Key amenities
Contact the community for current amenities and services.
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn morePhoto gallery
Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
4.2 · 38 reviewsThey never left the residents just sitting in their rooms. They were always out in the large community room around other people with activities going on quite often. The staff was very friendly and took great care of our mom. I would recommend Auberge for anyone with a loved one needing memory care.
We tried to place my mom here and the day before we were moving her in, I got a call saying they sold the building and I needed to get all the furniture out that I just moved in. Now they won't return my calls and have not given us back the deposit we put down. They have other locations in Plano and Bedford . I wouldn't recommend them since they won't return phone calls or refund money when they promised to.
Our experience was horrible. I pulled my aunt out as quickly as possible. I purchased another home and placed her there. She was neglected, her medication and medical care was terrible. The person in charge left the place a few days after we left, as I was trying to get her records. I found out that the entire facility is closing as well. I was horrible.
More recent reviews
We left a facility that felt very cold, it was overpriced and we felt kind of ignored by the people who ran the facility, and The Auberge is the complete opposite it is a world of difference. When our loved one first moved in the set up a table for all the men to sit at and eat at so they could get to know our loved one - it was very welcoming. The friendliness of the staff is 5+ they are lovely lovely people as well as the other residents. The staff do a great job focusing and getting to know different things our loved one likes to do which we really appreciate. It is in a neighborhood setting so it does not feel institutional at all it feels very homey in terms of the look and the people
I toured the Auberge at Valley Ranch and I didn't like it. It felt very depressing and sad, I think everyone who lived there was completely memory care. We chose another community because The Auberge felt kind of stale.
My loved one has been a resident for 2 months now. It was a transition that has been made much easier because of this great facility. It is such a relief knowing she is being taken care of 24/7 and is in a safe, secure environment. The staff is so kind to her and they continually monitor her healthcare needs and keep me informed. The facility is secure and clean.
Our family had an in person tour and it was a great experience, the gentlemen who took us around was very positive and helpful
This is a good community. The director of the community is awesome, and cares for each resident's life. I would recommend the community to others for their loved ones. Most of the staff are good to work with. They are friendly and professional. There are some activities for the residents to choose from. There is more staff participation in trying to get the residents involved in these activities. The food is good. There is a larger lunch and a smaller dinner that is served, along with breakfast. My loved one enjoys the food that is served. The monthly fee includes laundry service, linen changes, housekeeping, the room, electrical, gas, and water. The phone and tv are an additional charge. The community is able to provide assistance with bathing, hygiene, and dressing along with medication management and transfers.