The Bellaire Senior Lodges

If I could give zero stars, I would. Don't let the pretty building fool you. My mother-in-law and her companion were here briefly. There were problems nearly every day. There were issues with nutrition and food scarcity, unprofessional staff, staff not getting paid and sleeping on the job, crooked and chaotic management and little to no service provided. There were times that I had to do their laundry and scrub their toilet. My mother-in-law is in assisted living because I, too, am disabled and can no longer care for her. If a woman that goes by "Dr. Gray" is there, know she is NOT a medical doctor and her daughter Cassandra is just a mess acting like a hood rat on the job that doesn't know how to stay in her lane, which is a secretary. Stacy, the so-called owner doesn't own it, he leases the building and doesn't take care of business.

If I could give the community a 0 rating I would. This review is not based the community or the staff, this is strictly about the owners (Fran and Patrick). I went to visit a resident that reside in the community. I was there about an hour before Fran enter the room and to meet the resident, for the first time. Mind you, that the resident had been residing in her community for seven months already, but I digress. After that awkward encounter, the other owner Patrick barge in the room without knocking and proceed to yell and rant that I needed to leave the property. Not once did I get out of character with either Fran or Patrick. I said my goodbyes to whom I was visiting. I was walking out of the community, with a family member and Patrick followed behind making remarks, to his staff, such as "that BLACK woman can not come into my community" "I'm going to call the police on her". Please keep in mind, all he know is my name, which I told him and my company name, which I also told him. The family I was visiting, was mortified at the least and was trying to apologize for what had happened. Patrick followed me out the door, and continue to spew threats and racial slurs. Patrick and Fran, if you treat your guest as such, I'm afraid of how you treat your residents and staff. I WOULD NEVER RECOMMEND a soul to your community!! People like yourself should not be allowed to work in healthcare, especially caring for the elderly. May God have mercy on your soul!!

I toured The Bellaire Senior Lodges. It was really nice. The staff were very accommodating. They work around my schedule. I don't live in Houston, so I really wasn't sure what time I could go, but they were available whenever I could tour. The rooms were really spacious and very clean. They were really nice. I didn't try the food, but it smelled good. The dining area was very nice. It was a really nice, beautiful property. All the rooms came with big TVs. The model room was really nice. They even offered the model room for my grandmother to live in. Everything was clean. They said that the housekeeping works every day. They would come in her room and clean every day. Everybody was friendly and pleasant.