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The Medical Resort at Willowbrook

3.4 (112 reviews)

Houston, TX

Assisted Living and Memory Care in Houston. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
104 residents
Take a look
0 photos
Community reviews
112

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

Contact the community

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.4 · 112 reviews

TERRIBLE FACILITY! No one ever answers the phone! My father was treated terrible at this place. Laid in bed with dirty linens and intercom was broken and no one cared! No matter how many times you brought to their attention! DO NOT TAKE YOUR LOVED ONE HERE! NO STARS!

Very disappointed!

This place has been great . Big shout-out to elizabeth/nina for going above and beyond they're great cnas.

More recent reviews

My dad is presently at The Medical Resort at Willowbrook and I can't thank the staff enough and especially Nurse Kristin for their kindness and amazing service that they continue providing to my dad. They always have a smile on their face and they are so sweet to my dad and my mom who is always with my dad. It's such a blessing to know that all the staff at this facility actually enjoys serving the elderly. God bless you all! Thank you so much Kristin!

With the facility being under new management you can see a difference when it comes to patient . All the staff greets you with a warm welcome

This is the worst rehab facility that I have ever seen in my life. I'm working in the medical field. If don't love your family this the way get back at your family rehab facilities. My brother was in this facility. He would call me and tell me he was starving to death. They put a tablespoon of 3 different things. On his platevery patient was complaining of being hungry not only that they did, I wasn't rehab. They was supposed to do with him. I will be coming to check on him and patience would be. Screaming help. I waited to see how long it would be. Before they would go and see what the patient needed. They didn't have call buttons. No working phones in the room. When I've got him out of there, it was so many people. Checking out because of the fact that the family was not getting what was promised to them. I will give them a rating of a zero, but it won't let you do that. Case Manager totally joke. She took everything personal and took it out on the patients. As we was leaving one of the employees said they have not even got paid for 3 weeks. They've been working for free. They not able to cannot even pay they bills I told them they need to call the EEoC

Ms Kristin case manager is perfect...so is Ms Mary reception desk......❤️❤️❤️❤️❤️ms Anne ❤️they are very helpful.....and thanks for all your hard work and help

This is absolutely the worst Nursing home yet! In the past few weeks no one answers the phone. The administrators must be coming in through a revolving door. There's a new administrator every few months. When I leave a message for my friend it is never delivered to her. It is beautiful in the outside but nothing going on in the inside.

Location & neighborhood

13220 Breton Ridge St, Houston, TX 77070
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