TexasSenior Living Review

The William Senior Living

4.0 (95 reviews)

San Antonio, TX

Assisted Living and Memory Care in San Antonio. Confirm current services and availability directly with the community.

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About this community

The William Senior Living is a senior living community in San Antonio, Texas. Contact the community to learn about its care options, services and availability.

Starting at
$4,626/mo
Care options
2 available
Take a look
46 photos
Community reviews
95

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 42 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Monthly rates starting at

$4,626 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $4,626
One bedroom $5,551
Studio $6,013

Resident & family reviews

4.0 · 95 reviews

He's no longer at the William. That got shuttered by Aventine and they herded him and everyone else into some other place and then sold that place off to some other company that's terrible. Pretty bad experience to say the least.

The William moved everyone out in May of this year So they gave elderly residents 30 days to move out. They sent them to 2 sister properties in May so barely 8 months after we moved her in. The issue is when you move them into a new space, my mom had terrible anxiety They forgot about feeding the people who were still there near the end so they were eating the scraps left over and then when she finally moved to the new property we had 1 less closet so we had to purchase 3 pieces of furnaute to accommodate. And the best part is before they were officially sold they refused to drive them to…

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The William moved everyone out in May of this year So they gave elderly residents 30 days to move out. They sent them to 2 sister properties in May so barely 8 months after we moved her in. The issue is when you move them into a new space, my mom had terrible anxiety They forgot about feeding the people who were still there near the end so they were eating the scraps left over and then when she finally moved to the new property we had 1 less closet so we had to purchase 3 pieces of furnaute to accommodate. And the best part is before they were officially sold they refused to drive them to their appointments because the van was out of gas and the old company wasn't giving them any money for gas so my mother was forced to Uber to her appointments Then 30 days after she moved into the new property they told us they sold the property to someone else and they had to do evaluations and everything again. Actually mom just got her evaluation last week. And sign new contracts again

I personally feel that the Williams was just looking for patients to fill their rooms. I specifically mentioned to the head person, that was in charge, that my husband had dementia with hallucinations. She promised me that the nurse on staff that she knew how to handle his needs. The staff in my husband's cottage didn't know how to handle him and they constantly were calling me to help. One staff member got in my face because my husband had an episode and was getting violent. I thought they were trained for this?? The head nurse had no idea what to do to help my husband. He had to be admitted…

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I personally feel that the Williams was just looking for patients to fill their rooms. I specifically mentioned to the head person, that was in charge, that my husband had dementia with hallucinations. She promised me that the nurse on staff that she knew how to handle his needs. The staff in my husband's cottage didn't know how to handle him and they constantly were calling me to help. One staff member got in my face because my husband had an episode and was getting violent. I thought they were trained for this?? The head nurse had no idea what to do to help my husband. He had to be admitted to the hospital for reevaluation of his medications. I found chapter living of San Antonio and he was well taken care of until his passing.

More recent reviews

The staff were friendly, gave you hugs, have even visited us over here even though they work at the Etta -- a very family feeling. The William closed 15 May. We were given 30 days notice . Living at [name removed] now but would love to go back to the William..

[Name removed] was a sales manager that helped us initially. She was wonderful with the move-in process and even helped us find some movers to help move my dad's furniture. The nurses and housekeeping people that I met were very nice as well as the staff in the dining room. I liked how the dining room felt more like eating out instead of a cafeteria, so I think that's really nice. All of the staff are very friendly and helpful. When I call the front desk to check on things for my dad, they're always very nice and friendly, and they know exactly who I am. I would recommend this facility. The William is a nice place. And is a good fit for my father.

I like that this place is friendly and welcoming. I love that the staff and management are all nice. I think the food is very good as well. I appreciate that the staff come right away when I need assistance.

It’s been nice living here. I like the food. I love attending activities, it’s so much fun. The staff are helpful and nice. The housekeeping is doing a good job cleaning my room. I am very happy living here.

What I liked best about The William Senior Living was the staff. They were extremely pleasant. However, I didn't particularly care for the smell. When I walked inside, it smelled like an old folk's home. And their prices were more expensive than a lot of the other places that I looked into. The staff who showed me around, Josephine, was very pleasant and very knowledgeable. She seemed very caring and concerned for all the people that lived there. They were having lunch and it smelled good, but I didn't try any food. They had the same amenities. They had a little workout room, a nice courtyard, a big dining area, a library, and a media room. In terms of location, it's close to the medical district, and so you have a little bit of everything down in that area.

Location & neighborhood

9203 Cinnamon Hill Dr, San Antonio, TX 78240
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