The Woodlands Nursing and Rehabilitation Center

We thought the psychical therapy was great! My mom really enjoyed the therapists and they really were so sweet to her and helped her make improvements! 🏆

This has been a great place and I’m so glad that the therapists (Angie, Vicki,Ed, Kristine, Jeanie, Joel) made me feel comfortable and corrected me. They were patient and understanding and a recommend this place. I have felt I have come a long way.

This review is for the Rehab pt Team only. My experience with the Rehab team was above and beyond priceless. Vickie was there each day to instruct me, guide me, and encourage me of each step I took to recover from my hip surgery. Vickie and Jeanie worked together as a strong team They made recovery an essential and fun experience going above and beyond to make sure I understood my goals and how to achieve them to recovery quickly . Their professionalism towards me was top notch. They are an asset to your company and should be rewarded. Thank you Vickie and Jeanie. Donna

My mother was referred to this facility following surgery, but unfortunately, our experience was deeply concerning and fell far below acceptable standards of care. Due to the issues described below, we made the decision to discharge her within 12 hours of admission. Following surgery, my mother was unable to walk unassisted. Despite this, she was provided only with a wheelchair—no walker or bedside commode was made available. She was instructed to use the call button for assistance when needed. At one point, she pressed the call button more than 13 times over a 10–15 minute period because she urgently needed to use the restroom, yet no staff responded. As a result, she felt she had no choice but to attempt getting out of bed on her own, which was extremely unsafe given her condition. After reaching the bathroom, she was still unable to transfer from the wheelchair without help. When she called out for assistance, a staff member eventually entered but responded in a dismissive and unprofessional manner, telling her to “have patience” and stating that she was not the only patient. The staff member also indicated they did not have proper instructions for assisting her and asked my mother to explain what she needed. Additionally, basic safety measures—such as applying the wheelchair brakes—were not taken. Later that night, my mother again needed assistance and repeatedly used the call button, but no one came. She had not been provided with her prescribed pain medication, which made it even more difficult for her to move safely. Ultimately, she was unable to get help in time and experienced the distressing and embarrassing situation of soiling the bed. When staff finally responded, the bedding was changed; however, the soiled linens were left in the room on a nearby couch for an extended period, including when I arrived to discharge her. This experience caused my mother significant physical pain and emotional distress. Based on the lack of responsiveness, inadequate support, and unprofessional conduct we encountered, I cannot recommend this facility!

The rehabilitation team was awesome. They gave me the motivation to complete the therapy. I appreciate Jeanne, Pios and Kelsey. If I need rehab again I will choose The Woodlands Nursing and Rehabilitation Center. Generally the nursing staff was kind and caring. Thanks y'all!