Three Oaks Retirement Center

I try not to leave poor reviews especially for facilities I did not get to experience first hand. However, I did not even get a chance to have a true experience because when I attempted to contact this facility regarding availability and pricing for their assisted living I would get hung up on or received the run around regarding information. They would tell me to call back the next day or try calling back in 15-30 mins. I would do as instructed and still get no information. I even called from two separate phones and still could not get information. I'm not sure why I was never able to get in contact with the administrator but this is not the type of care starting out I would want to receive from an assisted living especially when considering placing a loved one here. EDIT: Jonna personally called me to make amends and provided me with the info that they do accept the STAR Plus waiver. I appreciate you Jonna for the information as we both want to help families! Finding affordable care is very important for our seniors. Thank you so much

My mother was a resident for 7+ years at Three Oaks. She was always treated with dignity and respect. She was allowed to be as independent as she wanted to be. The staff and administration strive to make every resident feel special. They are attentive to each one's needs. While mother was there, they took her and the other residents on day trips, which they thoroughly enjoyed. They have special celebrations during the year and include the entire family. I feel they go above and beyond to provide a safe, comfortable place for their residents. Three Oaks was the best place for my mother when she could no longer stay by herself.