Trucare Living Centers - Selma

I want to express my appreciation for Trucare. The entire staff is wonderful. However, Mickey Menchanca, their Administrator, deserves special recognition. She consistently shows compassion, kindness, and knowledge for all residents, staff and visitors that walk into the building. She is always available when needed, and does not shy away from any challenge to improve her facility. If you're looking for LTC/SNF, Trucare is the place to be! You're loved one will be taken care of!

I came to TruCare Living Centers to meet the staff and check out the facility a little bit. Aaron at the front desk was so kind and helpful, and smiled the entire time! The entry area was clean and smelled good. My first experience was great! 😊

So far communication has been professional, timely, kind and helpful with George the Marketing Director. We're excited for my mother to be closer to family and hopeful for great care at this facility. Update*** We are 3 weeks in and the staff all seem to be very nice. My mom and another resident agreed they treat them very well and take good care of everyone. She likes it there. UPDATE**** Five months in at 1st nurses were nice and really took care of my mother however it seems we are on downward trend. Short staff turn over, gossip and drama between staff. EVERYTHING IS A FIRE HAZARD! You can put chair there, you can't have pillow there they are intentionally antagonizing her. Making rude comments and not responding when she hits her call button. It's sad to see such little regard. Only complaints so far is the menu options cheese pizza is like sponge with cheese on top but noone can chew it and alternatives on the board states always available but is never available instead they offer ham sandwich or chicken salad sandwich. Hopefully this is an area they are working to improve. Update: Pizza has improved***

I'm writing this review on behalf of my grandmother Mrs.Barbara Harrell who stayed here for a couple weeks while recovering from an injury. "I loved going to therapy! All were so encouraging. Never let me overdo, as I have tendency in doing just that. I loved how they took care of everyone, not one-on-one, it was a group effort (teamwork) which made everybody's day. Looks like every patient enjoyed their time being there. I love the fact that staff was learning spanish to communicate with some. That is great! Julie B., Mark H., Lindsey R., Diann W.- You can't beat a team like that, Big applaud!! The nurses were great. Ms. Lisa O is so caring, loved seeing her in the morning. She's a gentle lady, working with a beautiful smile and great attitude. Answered any questions I had. Even asked me some questions out of concern. Ms. Sadie took care of me evenings and night, such a sweet young lady. Made sure I was comfortable at night. Didn't get my pain meds right away, she worked on it, until she got results. For some reason she couldnt get the meds and needed for pain or even muscle relaxers. She came through :) Your nurses are wonderful! CNA's were marvelous! Maria and Isabel were checking on me every 45 minutes made sure I had water, made sure I was comfortable. Very professional. Now there is Desiree Arnold!! This lady is the bomb! I went in with my hair in knots. My hair is a little long and I was thinking about cutting it off but this lady fixed the problem. She dressed me and took me to therapy. She assisted many residents to go to therapy and if one was done she would take them back to their rooms. Cheerful, respectful, and just a happy person. I was happy to see her even when she wasn't my CNA for the day. All in all, staff was great!! I've been to rehab places with my mother and I never saw people as professional or courteous as TruCare."

Friendly and efficient and very clean really like how nice the staff is