Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreWaterford at Westover Hills
4.5 (106 reviews)San Antonio, TX
Independent Living and Assisted Living in San Antonio. Confirm current services and availability directly with the community.
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Key amenities
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Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Pricing & residences
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Resident & family reviews
4.5 · 106 reviewsVery respectful assistant, guid me n explain everything very well on daily activities that will be attended(: A big shout out to Ashley for making sure no one gets left behind! & making sure everyone had a great time at the end of the day! Doesn't hesitate to help. Felt very welcomed and wholesome.💕
The Memory Care Director Christina at Waterford of Westover Hills is truly amazing at what she does. She is incredibly interactive, compassionate, and attentive with every resident. It is clear that she genuinely cares about their well-being and works hard to create a positive, engaging environment. The residents are lucky to have someone so dedicated and caring leading their memory care program. Her kindness and commitment make a real difference every day.
We recently toured this facility as we ponder moving our mom out of her current facility. So far this place is a stand out. The staff were very knowledgeable and friendly. The private rooms, dining room and activity rooms were all very nice. Many facilities we visited are rehab-patient focused, but this one is clearly focused on long-term residents and maintaining a clean, stable and comfortable residence. Very impressed!
More recent reviews
Waterford offers my mother in law the perfect balance of independence she desires and the dependance she needs. There are multiple options to tailor your needs. The staff is caring and efficient, professional and personal. The facility offers many different types of activities for a variety of interests and capabilities. My husband and I are grateful to have found such a place for his mom!
This place is horrible to send a family member to. They are under staffed do not care at all about the residents. Will not bath or make sure your family member has been changed in days. They also will not give them there medication. My sister takes seizure medication. I brought her home with me for a couple of days. They sent all her medication with me. I was suppious but not sure till I saw her medication and realized they had not given her her seizure medication for 2 weeks. I complained but nothing was ever done by Callie or Vivian the director. 2 weeks later I removed her from this facility. Again they gave me all her medication. Again I noticed on days and nights her seizure medication was not given. If you ask Vivian the director to speak with you a moment, she will a not look you in your eyes, but will tell you she does not have time, "I have a meeting to go too". She always has a meeting and no time to talk with family members. Stay away. This place treats residents and family members horrible. How corporate has not gotten rid of Vivian, Tina, and Callie is un real! Also I took pictures of her medication for proof they were not given.
Good visit Great afternoon.
Staff very helpful and great looking place. Great experience!
I am a hospice RN making multiple visits daily, so I see many facilities up close. The Waterford Memory care unit is exceptional! The staff is so involved and present with the residents, the educational training shines through in their interactions with cognitively challenged residents, yet is so warm and respectful. There are so many staff members everywhere!! So wonderful to see an administration that truly sets the bar so high for excellence.