West Janisch Health Care Center

The staff is warm and friendly. They know the family members by face or name and are always approachable to offer assistance. My sister became a resident in November and the staff had several meetings with me to identify a 3-month plan for her. Prior to Janisch, my sister was in a terrible nursing home and had numerous health problems. The level of care at West Janisch is like night and day compared to the other facility. My sister is a Type I diabetic who is in her 60's so her blood sugars were averaging stroke level from 330-400. Now, Janisch has reduced it to 220! We are ecstatic and she is so happy here. I can't say enough good things about the place. The doctor's returns your calls and the staff takes an interest in their patients care.

My mother has been at this facility in the Memory Care Unit for approximately one and half years. I have been very impressed with the care she has been given. The facility may be a bit old but it is kept up and clean. She was in a newer facility prior to this stay. I have to say she is happier and much more well cared for in West Janisch. Also I am so pleased with the excellent communication. Very nice to be kept informed and phone calls returned when requested. Our family has been very happy with her care and the facility.

Our mother stayed at this facility for 15 days, following a femur fracture, in order to receive physical therapy for her recovery. We are very happy with the way she was cared for. The nurses were always courteous and responsive. The facility head nurses and doctors were keen to answer all of our questions and concerns. Our special thanks to Fatima and Micah. The rooms and bathroom are spacious and well maintained. The canteen offers a standard menu and an alternative choice. In general, the food was good, although we feel there was sometimes room for improvement.

I will say that the staff are good and acknowledge my friend by her name. She is living there permanently. Some days it smells like a nursing home does, but most of the time it's okay. The administration staff listen to my concerns for her because she has NO family. So I am signed on to speak for her. I know there are worse places than this place and I am satisfied with her being here. It would be really nice if they could update the beds and paint the rooms pretty colors. I think that would be less depressing for the permanent residents if they could choose their own room color.

I am giving this place an overall rating of 3, it would be a 4, but the place needs a serious cleaning and remodel. There are some wonderful people working here (such as a male nurse named Iffe) There was recently an administration change and I think that can only bring the place up as it was much needed. Rosie in admissions is great to deal with and was a great help figuring out the 100000 questions we had at first. We were with West Janish all the way through hospice care. We are now utilizing them again for a respite care situation for my father in law. I would suggest to anyone placing a loved one to put your loved one close enough to you so that you can visit often and get to know the staff. Communication is key.