Wurzbach Nursing and Rehabilitation

It is truly heartwarming to witness the remarkable transformation at Wurzbach Nursing Home, where a newfound sense of stability and genuine compassion has replaced the use of outside agencies. Seeing dedicated professionals like Nurse Denise, Santiago Alma and to name a few pour their hearts into their work makes all the difference in the world. I was particularly moved by the change in the Dementia unit; watching Vincente Razo engage and entertain the residents with such kindness was a moment that truly melted my heart. This beautiful environment is a testament to the hard work of unit managers Diana, Emily and CeCi, and I am so grateful to the administration for listening to our families and creating a place that feels like home.

Have been visiting my family member and administration is doing a great job in the dementia unit from the manager Diana to the nurse (Paty and Rosie) an the wonderful cnas that show their empathy with the pts .. Luis , Maria, Raul, Nanette. Stephanie to name a few. Saw part of the activities and the gentleman with the patients was awesome.. vicente is his name. I asked because I had never seen any one interact with patients like that before.

I attended the February 27 birthday celebration and was extremely disappointed in the event lacked energy excitement and meaningful engagement despite of having a DJ residents looked bored and there was no effort from staff to encourage participation. The Activity Director remained in her office on the computer during the party, and administration showed no involvement. This is unacceptable especially when my family had been told that resident engagement had recently improved. The absence of the CNA Vicente-who usually brings life and joy to these events- was noticeable. This celebration felt rushed, poorly planned and emotionally flat. These residents deserved better.For some, this may be their last birthday, and the lack of care and effort was heartbreaking. I strongly urge the facility to improve event planning and staff engagement.

I traveled from Eagle Pass to visit my grandmother at Wurzbach Nursing and Rehab, where she is currently in the Dementia unit. To my surprise, they were celebrating Valentine's Day — and in the eight years my grandmother has been there, 1 have never seen anything like the celebration they hosted this year. The decorations, the beautiful setup, and even a live Banda playing made the entire event unforgettable. Watching my grandmother sing along to her favorite songs absolutely melted my heart. I haven't seen her that happy in years. The staff involvement was truly unbelievable. Administration went above and beyond — from the Social Worker (I believe her name is Hope) to the ADON Diana, and even the Therapy Department. The teamwork and joy in the room were something I had never witnessed there before. When I asked my mother how long things had been like this, she told me that ever since some staff changes were made and CNA Vicente was assigned to entertain and engage the residents, the atmosphere has changed completely! He is doing an excellent job. Thank you, Wurzbach Nursing and Rehab, for listening to families' concerns and providing more meaningful activities for our loved ones. These moments matter — and for some, this might be the last holiday celebration they get to enjoy. I am truly grateful for the memories created that day.

Our mom is a resident in memory care. As a family member of someone with Dementia it is difficult to navigate the daily challenges this disease brings. You only hope to give your loved one the best quality of life and enjoyable days. The Nurses and CNA's that help care for our Mom daily are exceptional. Recently, a few families approached the administration about perhaps providing more activities for the resident in memory care and it was so wonderful to be heard!! Vicente is an undeniable asset to this already great team in C wing. It is the best feeling to walk in and see our mom smiling and singing again. Thank you so much!!