TexasSenior Living Review

Arbor Hills Memory Care Community

4.5 (111 reviews)

Plano, TX

Assisted Living and Memory Care in Plano. Confirm current services and availability directly with the community.

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About this community

Arbor Hills Memory Care Community is a senior living community in Plano, Texas. Contact the community to learn about its care options, services and availability.

Starting at
$5,527/mo
Care options
2 available
Take a look
42 photos
Community reviews
111

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 47 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Coordination with health care providers
  • Dementia waiver
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Hospice waiver
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (medical)
  • Transportation arrangement (non-medical)
  • Transportation to doctors appointments
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Monthly rates starting at

$5,527 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $5,527
One bedroom $6,632
Studio $7,185

Resident & family reviews

4.5 · 111 reviews

My mom and dad moved into Arbor Hills Memory Care back in April this year (2026) and it has been a wonderful experience. Robin, Latosha, Micaela, Junior, John, and all the staff have show exceptional care and genuine love for both my parents. My dad was diagnosed with cancer last year and ended up passing away at Arbor Hills a couple weeks ago and the staff was amazing in how they cared for him and honored him as a military veteran. My family and I would highly recommend Arbor Hills Memory Care for anyone considering them for their loved ones!

The amount of attention and care that the staff provide at Arbor Hills, coupled with the cozy, clean, and warm facility, make it easy to give this establishment five stars. I highly recommend Arbor Hills for any family member. You will have peace of mind.

We are very grateful for the support Arbor Hills gave to our dad. The staff was the difference maker. Our dad was handicapped and required full service care. His dementia also made his mood unpredictable, but they cared for him with patience and compassion, often telling us it was their pleasure to take care of him. The activities they put on for the residents also kept our dad engaged! Thank you, Arbor Hills staff and management team, for all of your support, and for creating a very comfortable home for my dad!

More recent reviews

My Dad was a resident at Arbor Hills for 2 years after being at 2 other facilities. He was so well cared for, ate well, was kept busy and was loved. We are so grateful for the staff, caregivers and entire AH team who bring a personal touch to each of the residents there. My Dad was very much at home there and our family is so grateful for all their love and support.

Be mindful bringing a loved one here we are in the process of moving my father in law hopefully soon. There was an incident that happened a couple of weeks ago where a man was yelling and screaming at his coworker I was told hes very aggressive and he's a convinct who is on probation by the housekeepers there when I asked what was going on. The cops ended up showing up and I saw a lady crying her eyes out apparently they allow bullying and harassment of others here and there's lots of drama every single day. The guy still works there when we saw my father in law later in the weeks later. I'm afraid for him this place is not safe and it's not clean might I add very gross conditions. This place is supposed to be a safe haven for our older community but this place does not prioritize that whatsoever and it's disappointing.

I was very pleased with Arbor Hills Memory Care Community's care of my sister. The Executive Director Carmen and the staff was caring and available to help with her transition and assisted us professionally with all of our concerns. She was able to join in the activities until she was unable to participate at which time she received more individual care. I recommend you visit and see for yourself. I want to thank all of the staff for helping her and us through a very difficult time. I do believe we chose the right place for her care. Sincerely, Joel M. Hastings

The residents at Arbor Hills Memory Care have a wonderful leader in Carmen Franks as the Executive Director of their community. She lives in her passion every day that she comes to work with her team, giving such sweet care to each and every one of those who have chosen Arbor Hills as their home.

We would like to express our appreciation for the love and care shown by the Arbor Hills team and community. Carmen, Robin, Micaela, and JR among others, have continually demonstrated exceptional love, compassion, and professionalism towards our family. We value their attention to detail and their efforts to make our family member feel comfortable and special. We are grateful for their exceptional care and support. We highly recommend Arbor Hills!

Location & neighborhood

2625 W Plano Pkwy, Plano, TX 75075
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