Beaumont Health Care Center

Wonderful staff that truly care about their residents and their quality of life!

Amazing facility! Always going above and beyond for their residents.

WS wonderful place and very kind and helpful

Since my review was removed, I will post it again.... My mother was admitted to Beaumont Health Care on December 24, 2025, following a serious fall. It took a full week for staff to contact my brother and me to begin the admissions paperwork. While we understand the holiday timing, medical admissions and family communication should not pause during that time. We participated in a care team meeting by phone since we do not live locally. During that meeting, we were assured that we could call anytime for updates and that staff would proactively communicate with us regarding our mother’s care. We were also told that when her cell phone arrived, staff would ensure it was added to the nightly charging routine, as she has mid-stage dementia and would require reminders. My brother flew in from the East Coast to help get our mother settled and met with multiple staff members. During that visit, a power of attorney was established after we learned her dementia was progressing more rapidly than expected. One of the head nurses told both my brother (in person) and me (by phone) that documentation would be prepared confirming our mother’s cognitive incapacity to accompany the POA. Despite multiple follow-ups with administration and numerous emails, we never received that documentation. Communication became a consistent issue. Phone calls were often transferred and disconnected, and emails requesting updates frequently went unanswered. The only consistent communication we received was from the finance department regarding the Medicaid application. We were repeatedly asked to provide documentation, which we promptly submitted each time. However, it often felt as though the left hand was not communicating with the right. We were able to see the full email chain from the primary Medicaid representative (who was not located at the healthcare facility), and it appeared that forwarded messages and documentation were frequently lost in translation between departments. This created unnecessary stress during an already difficult time. Our mother has since been transferred to a long-term memory care facility. During the transition, several personal belongings — including her cell phone — were lost. The phone (a Bark phone with tracking capability) shows its last known location at Beaumont. It was not included in transfer paperwork, and no one has been able to account for it. For families entrusting a facility with a loved one — especially someone with dementia — communication, follow-through, and accountability are essential. Based on our experience, I cannot recommend this facility. Our mother’s new memory care facility now contacts us proactively several times a week with updates. That level of communication is what families should expect and deserve.

Absolutely amazing staff and patient care! Clean facility with fun activities and engagement with patients! Informative admin with a caring and knowledgeable approach!