Dining
Meal preparation and service
Brookdale Creekside
4.0 (71 reviews)Plano, TX
Assisted Living and Memory Care in Plano. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
- Starting at
- $5,115/mo
- Care options
- 2 available
- Take a look
- 26 photos
- Community reviews
- 71
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 46 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Coordination with health care providers
- Dementia waiver
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Hospice waiver
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Mild cognitive impairment
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Specialized memory care programming
- Telephone
- Transportation arrangement
- Transportation arrangement (medical)
- Transportation arrangement (non-medical)
- Transportation to doctors appointments
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Pricing & residences
Monthly rates starting at
$5,115 / month
Rates and availability can change. Ask the community for a personalized quote and details about included services.
| Residence | Monthly rate |
|---|---|
| Shared room | $5,115 |
| Residence | $6,118 |
| Studio | $6,619 |
Resident & family reviews
4.0 · 71 reviewsI have never seen a more poorly run administration. These people fraudulently took $10K from my father, who is already dealing with enough with my mother’s dementia diagnosis. He doesn’t need to deal with this. $7K was returned to his account on 11/3/25 after my Dad’s bank did a stop payment on the most recent charge, but he’s still due a $3,100 refund for money they fraudulently took from him more than two months ago. I was told it would a check would be overnighted to him immediately on 11/3/25, but as of 11/5/25, no check has arrived.
Not a place to trust your loved ones with! They are not honest and did not provide adequate care. Zero stars.
One star — and that’s only for the staff trying their best with the little they've been given. This facility wrongfully withdrew over $10,000 from my father’s bank account — most of it a full month after we’d already moved my dementia-suffering mother to a new facility. We’ve received no explanation, no receipt, and no effort whatsoever to return the money. We made the difficult decision to move my mom to a new facility more than a month ago after Brookdale increased her monthly rates by more than 25% in just two years. Despite the skyrocketing costs, the care only declined. The facility is…
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One star — and that’s only for the staff trying their best with the little they've been given. This facility wrongfully withdrew over $10,000 from my father’s bank account — most of it a full month after we’d already moved my dementia-suffering mother to a new facility. We’ve received no explanation, no receipt, and no effort whatsoever to return the money. We made the difficult decision to move my mom to a new facility more than a month ago after Brookdale increased her monthly rates by more than 25% in just two years. Despite the skyrocketing costs, the care only declined. The facility is chronically understaffed, and they seem to believe that giving a resident more than two showers a week or changing soiled diapers more than twice a day is some kind of premium service — not something covered by an $8,000 monthly bill. To be clear, the staff on the floor are kind and clearly doing their best under impossible conditions. But the corporate side is absolutely shameful — greedy, unresponsive, and entirely indifferent to the vulnerable people they’re supposed to care for. They exploit families like mine, families doing everything possible on fixed incomes to provide dignity and comfort to their loved ones. If you’re searching for care for someone you love, avoid Brookdale at all costs. Look for a privately owned facility where compassion still outweighs corporate profit. Brookdale’s loyalty lies with its shareholders — not with your family, not with their residents, and certainly not with basic human decency.
More recent reviews
My husband, Bill was in memory care with Brookdale Creekside in Plano for 10 months. I cannot thank every member of the team enough for the loving care they gave to him AND to me. Fortunately, Bill never lost his sweet, sweet spirit which made caring for him somewhat easier. I so appreciate how he was cared for, but was also impressed that the same attention, patience and kindness was extended to all … even the most difficult residents. Blessings to you all, Jan
My dad has now been at Creekside for 6 months. I can not say enough wonderful things about this staff and home! The staff here considers the residents family and treat them as such. We had my dad's 80th birthday party there this weekend with 30 family members coming by and the staff helped me plan the party and welcomed all the family warmly. I pop in often at all different times so I see many different staff members and their interactions with the residents. My dad has Alzheimer's and we were crushed to have to put him in a memory care home. It was an incredibly smooth transition and we have been thrilled. The administrative staff is very hands on with the residents and the med techs/aides. I highly recommend Brookdale Creekside if your loved one is needing a memory care center.
Everyone on the staff was so supportive and kind. From the moment we walked in for our first tour, we felt like it was the perfect place for my dad. The executive director was kind and considerate, communicated well with us, and kept us up to date on things. Their activities director actively worked to make sure my dad was engaged with his surroundings. Although my dad couldn't remember his ADL helper's name, he constantly remarked to my mother about "the nice young man" who helped him shave and get dressed in the morning. We could not have asked for a better final home for my father. Also, Brookdale Creekside was a peaceful environment, where my dad had choices. He could choose to sit in his room, if he wanted, or he could socialize and be "out and about" with other residents. Some of the other facilities we toured seemed to herd everyone together and not give them a choice of what to do. It's one of the reasons we chose Brookdale Creekside. The staff also actively engaged with residents every time we were there, having conversations, leading activities, even down to their head of maintenance. It was a kind and nurturing atmosphere.
I would definitely recommend Brookdale Creekside. The staff has been so patient and kind with the many issues my mom had. They always communicate any questions or concerns they have. I feel like we are part of a family-like community where they really care about my mom.
If you have a loved one who has problems with dementia this is the place that you can trust your loved will be well taken care of with the respect they deserve. The staff is very caring. The activities are good. The only problem I had was transportation to doctors and outings due to the van in the shop.