CC Young Memorial Home

The facilities at CC Young are very nice and clean, but staffing, documentation, and communication were significant concerns during my mother’s stay. I researched rehabilitation facilities and chose CC Young for my mother while she recovered from pneumonia, with a major goal of strengthening her lungs. She did not receive an incentive spirometer until seven days after admission, when I asked during her care meeting whether she was using one and learned that it had not been provided. During another update, the nurse practitioner told me my mother was doing well and did not need oxygen. When I asked for her oxygen levels during physical and occupational therapy, I was told they had not been documented. When I asked how they knew her levels had improved without documentation, I was told that staff said they had. Getting information was extremely difficult. I sent multiple emails, made phone calls, and escalated my concerns without receiving responses. After my mother was discharged, her home-health provider never received the required orders from CC Young. We ultimately had to take her to her primary care physician to obtain new orders. In hindsight, I would not have sent my mother here.

I am very pleased with CC Young staff. The Doctors CNAs PT staff are kind full of providing the best care for your loved ones, I truly appreciate it..that my brother is in great hands..I am overwhelmed thankful at peace with the awesome service performance outcome that was made for my brother even during my confusion misunderstandings of what was the process of his transition from one place to another, and for that I give PAM B. Case worker the ultimate Highest Thanks a Million you truly erased my anxiety knowing that you have done all you can and made it right for the interest of my brother..thank you please accept my apologies for being unable to comprehend..and also thank you Kylie nurse administrator for being there when I didn't know who to call and you always gave me a update w a listening ear

Thank you so much for taking great care of my mother Brenda M., after falling and broke her hip outside of her apartment home on Jan. 5th, 2026. Baylor Hospital of Irving TX did the surgery on Jan 6th, but what was recommended by the great Dr. William Polachek, MD of BaylorScott&White was a Skilled Nursing and Rehabilitation. Thank you, Areial, for telling me about CC Young. She loved it!! It was starting to get frustrating waiting on the insurance approval, but Bayloy was good about it. But CC Young was worth the wait!! CC Young is Great. When I got there, she had a big smile on her face, and she was happy!!! The nurses were great! They stayed there at the facility for many nights during the ice storm. Thank you, Kevin W., for reaching out to me the same day that my mother was admitted. It was a crazy day. Thank you, Stephanie, the Cordless Nurse, for the conversation we had during admission over the phone on that Sunday, because I couldn’t get there because of the ice. I got a lot of valuable information on the process and the goals. My family thanks everyone there. Therapy started on that Sunday, during the ice storm, doctor's visits, and everything started right away! There are so many people that I have to thank! Dr. Sebastiaan Bens, DO, and Dr. Rui C. Benevides, M.D., you called me right back one day because I had confused you. I saw your business card in my mother’s room, so I wanted to talk to you. You were so nice! Thank you all on the nursing staff for taking care of my mother! You all were so nice to my mother and brother. You would answer all of my questions. And I had a lot of them. She got to meet people, and she had fun. Games and activities that keep her busy, and all of that was to help her get stronger. I loved watching them play chair Hockey and Volleyball and talking with the patients when I was there visiting my mother. Thank you, Brittany A., for making sure that my mother was involved in activities such as movie night and bingo! It was nice to meet you, and you were so nice to my mom! A Big Shout out to the nurses, and they even help with the food! The kitchen had good food and snacks, and coffee. My mom still misses that food!!! Plus, the food was to help her get stronger, too. So, a Big shout out to the dietitians. I really miss that place! My brother and I spent Super Bowl Sunday there. I was cool. We brought pizza there and watched the game with my mom. It was a good day! Then, about four days later, it was time for my mom to leave. Last, but not least, a Great Big Thanks to the therapists Skylar and Tori!! You two really helped my mother in her rehab. The two of you really helped me in training, with the recommendations and answering my questions on the status of her recovery. I love y'all, and many other people do too!! I miss y’all, and it was a sad day to leave, but I knew that it meant my mom had gotten better. Thank you to the Discharge staff, Brittany W., the Discharge Nurse, and Jared, the Occupational Director, Kaelyn, CCY Social Worker, and A. Kristina Yarbrough, PA-C!!! Kristina, you were the last person I talked to, and it was a very important meeting, because that one was about all of the other concerns regarding my mom’s health that needed to be addressed ASAP, and we did. She is seeing all of her doctors, keeping her doctor’s appointments, taking her meds, and continuing with her therapy. She is during good, NO FALLS!!! Thank you, CC Young, from Anthony M., Brenda M’s son!!