Greatwood at Sugar Land

Reasonable price with Beautiful Apartments newly updated building! Parents are very happy they transitioned to Greatwood!

My mom has lived at Greatwood at Sugar Land for over 6 1/2 years. There have been many changes during that time and certainly there have been ups and downs. My mom recently needed extra care when she was being discharged from the hospital to return to her home at Greatwood. I asked to meet with the new Executive Director, Ventura Gutierrez, who has been with the company for quite a while, but was brand new to the Greatwood Community Ventura met with us with very short notice and helped to guide us as to what next steps needed to be taken to accommodate her return to the community and to properly care for my mom and for her safety. He took swift actions in finding resources for us and accommodating a move from the second floor down to the first floor. Ventura showed great compassion and concern for my and my mother‘s needs. The entire staff rallied around us, too, as they had come to know my mom and wanted to do everything they could to help her acclimate back to her home. My mom has always said over the years that she’s very happy at Greatwood, and as recently as today, she expressed those same feelings.

He is very happy there and they are taking very good care of him. I would recommend

This facility has been on steady decline since my mom had been there. In the past 2 years, they have gone through multiple staff changes, losing great people. My mom moved to the assisted living side in January, paying a huge increase. But we are paying for a service we don't get. It's unfortunate that this facility doesn't see the importance in having appropriate staffing to meet the needs of their residents. It takes longer than an hour for assistance and hiring her button multiple times. The caregivers are extremely nice not when you have 2 working with all the residents, it's not enough. They should provide adequate response times. I'm so tired the inadequacies to the point of filing state complaints. It's very sad to the huge decline. The was a great place.

This facility has been on steady decline since my mom had been there. In the past 2 years, they have gone through multiple staff changes, losing great people. My mom moved to the assisted living side in January, paying a huge increase. But we are paying for a service we don't get. It's unfortunate that this facility doesn't see the importance in having appropriate staffing to meet the needs of their residents. It takes longer than an hour for assistance and hiring her button multiple times. The caregivers are extremely nice not when you have 2 working with all the residents, it's not enough. They should provide adequate response times. I'm so tired the inadequacies to the point of filing state complaints. It's very sad to the huge decline. The was a great place.