Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn moreHarmony Point Memory Care
4.2 (64 reviews)Cedar Park, TX
Memory Care in Cedar Park. Confirm current services and availability directly with the community.
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Resident & family reviews
4.2 · 64 reviewsHorrible ED name [name removed], she was not only rude but had no business caring for the elderly. The food looked so nasty I would not feed that to a dog. The care staff was so understaffed they all looked unhappy there. This place closed down no. And I know why know.
I have both parents at Harmony Point and I have appreciated the attention and care my folks have been given. They have been there over two years now. The staff has such a personal touch with my folks and I am kept informed of any changes or needs. My folks experienced the winter freeze while there and Priscilla and Staff stayed constantly on campus for days to be sure they were Warm and fed fighting all obstacles they encountered. Harmony also has gone through the pandemic with sacrifices from many of the staff and helped my folks and me keep communications going during the lockdown the best…
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I have both parents at Harmony Point and I have appreciated the attention and care my folks have been given. They have been there over two years now. The staff has such a personal touch with my folks and I am kept informed of any changes or needs. My folks experienced the winter freeze while there and Priscilla and Staff stayed constantly on campus for days to be sure they were Warm and fed fighting all obstacles they encountered. Harmony also has gone through the pandemic with sacrifices from many of the staff and helped my folks and me keep communications going during the lockdown the best they were allowed. I have so much gratitude to the past and present staff members of Harmony for the love and care my folks have gotten. Cindy
This used to be a locally owned First Class Facility for loved ones with Alzheimer's. Staff was caring, professional and compassionate. Now it is owned/managed by a corporate entity called Civitas who's main concern is profit. In the three years my mother was there they missed giving her medications (and lied about it), failed to produce documentation of same, had staff members who complained about her incontinence, had carpet stained with feces, lost a brace Rx for fractured wrist, sent her to the wrong hospital, etc. They cheap out on EVERYTHING. Look up when you are in the Common's/Dining…
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This used to be a locally owned First Class Facility for loved ones with Alzheimer's. Staff was caring, professional and compassionate. Now it is owned/managed by a corporate entity called Civitas who's main concern is profit. In the three years my mother was there they missed giving her medications (and lied about it), failed to produce documentation of same, had staff members who complained about her incontinence, had carpet stained with feces, lost a brace Rx for fractured wrist, sent her to the wrong hospital, etc. They cheap out on EVERYTHING. Look up when you are in the Common's/Dining area and see that paint is on the smoke alarms, light fixtures, wood trim and just about everywhere else. I realize this type of business has turnover, but theirs doesn't just change - it goes downhill with each new hire. The Executive Director, in the rare times he is present, has the bedside manner of Nurse Ratched. He is arrogant, officious and condescending. And it seems they have no longer have a maintenance person. When we brought our mother here, the first thing we did was the smell test. A+. Now every time we are there, her room reeks of urine and feces. Didn't get the care my mother deserved, especially considering the cost. On 4/1 was promptly contacted by Civitas. Shared my concerns about the care of the residents and management of Harmony Point and was told I would receive a reply. For obvious reasons, my review went up after making other arrangements for my mother. Since we are no longer financially connected, Civitas must believe their need to reply is unnecessary.
More recent reviews
My husband was diagnosed with a rare form of ALS that also caused dementia. At the age of 51, we could not find an acceptable care facility for him due to his comparatively young age. Priscilla Duran, the executive director of Harmony Point Memory Care not only agreed to allow my husband to become a resident at the facility, she ensured that his transition and stay there would be successful. Throughout the time my husband lived at Harmony Point, the care increased steadily under Priscilla's exemplary management. Long-time staffers like Felicia and Allison cared for my husband like he was their own, and newer staff members like Francis and Samaura provided us with peace of mind people rarely feel when a family member is living in an assisted living facility. Each member of the care team knew my husband's habits and needs intimately. He was so comfortable at Harmony Point, he never once asked to come home. The amazing, caring, patient and expert care he received was second to none. Until his very last day, my husband was treated with kindness, love, and yes, even humor. Our family feels very lucky that Priscilla took a chance on my husband and allowed him to reside at Harmony Point when he was rejected by at least 20 facilities due to his young age. He wound up where he belonged, and until his death, he felt secure and loved by the staff of Harmony Point, passing away in his favorite recliner surrounded with the people who genuinely cared about him.
Very nice family oriented staff. They’re always so welcoming. From the second I walk in the front doors, I have Allison greeting me with a smile. I never have any problems when needing assistance with anything, staff is always ready to lend a helping hand. This is a great facility always so well maintained and the residents are always smiling and well taken care of.
Harmony Point Memory Care has been a wonderful place for my dad!! He was devastated after my mom died, but the caring staff brought him out of his shell and gave him a new lease on life. The activities director, Becky, has been such an encouragement to him. She always goes above and beyond to provide the residents with multiple fun activities every day. Becky makes each one of them feel seen and respected. I can’t imagine dad living anywhere else!!
Professional staff with a homelike environment.
Took excellent care of my wife.