Holland Lake Rehabilitation and Wellness Center

We placed our loved one there based on the reviews. 4 and 5 star. The experience so far with the morning shift and overnight shift has been extraordinary. The most compassionate people. Nurses and CNAs work side by side and give an overall welcoming and they are there to help attitude. I love these people. Unfortunately the 2-10 mid shift staffing was not included in the past reviews. The nurse and the CNAs have the worst attitudes, I can Try to talk to them or ask a question and I can tell they hate their job by their responses, if I get a response. The nurse is full of sarcasm and very condensing. The DON here is amazing. I finally said something to her about my experience and it was a immediate change in the nurses attitude. I am posting my review so that hopefully anyone there having any uncomfortable experience will know that the issues are address promptly and change does happen.

this place is trash! everytime ove called to talk to charge nurse about my mother they are so rude and disrespectful! I work in a assisted living/nursing home i know it can be alot but come on these people sre someone family! do better!

My name is Linda After recently falling and breaking my hip I went here for Physical Therapy. The PT department was absolutely amazing! It’s hard to deal with people in severe pain but they did it without any complaints. Robin, and Dale were wonderful!! All their staff are the best!!! Special shout out to Leah, Ruby, Misti, Sarah, Mike and Rhonda were the Best!! Special shout out to Kim, Mary, Cindy, Kristin and Crystal who went above and beyond to make me as comfortable as possible!! Every one from the kitchen to housekeeping went above and beyond to make me as comfortable as possible. , Thank you isn’t enough to show how much I appreciate each and everyone of them!!! Highly recommend!!!!!

If I could give a negative star report I would. My mother is now in the hospital with bed sores all over her back from not being cared for as responsible facilities should. She is septic and will most likely not recover. No one should be treated this way. If you love your family member, do not bring them here.

Holland Lake Nursing Center Ltd was a little dark, or not as lit up as I would have expected. It was gloomier in my book, and I think it needs to be brighter. It would be nice to have a little bit of a makeover. If you're going to live there, you want to make it happier and inviting. I saw the nurses' station and a couple of halls. It was not very inviting to me. I didn't like that. The rooms were average. They're kind of small when you have to share dressers and closets. To me, that's just hard, but we do what we have to do. The staff members were nice, though. They tried to answer questions. It was the atmosphere that I didn't find warm and cozy.