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Kindred Rehabilitation Hospital Clear Lake

3.8 (12 reviews)

Webster, TX

Skilled Nursing in Webster. Confirm current services and availability directly with the community.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Resident & family reviews

3.8 · 12 reviews

My parent was admitted to this hospital for rehab and after a few days, the entire hospital was without hot water for 4-5 days! In addition, on the day of our departure, our PT person did not show up and there was no backup so we had no therapy at all on our last day. On our last visit, my parent was struggling with breathing and barely able to transfer from the bed to the chair without considerable effort. The hospital argued and insisted that criteria had been met and all was well enough to leave,. My parent was wheeled to my car and sent us on our way.

My husband with sepsis and dementia received superior care at Kindred Clear Lake. What impressed me the most is that not only did he receive great care from the doctors and nurses but everyone was so helpful and kind. I was so impressed with the techs, dietary, kitchen, case management, therapists, receptionist, etc. I would highly recommend Kindred Clear Lake. Linda H.

The rehab professionals are excellent. The nursing staff is friendly. Little frustrating that my Father in law fell 3 or 4 times while there. Felt like we could never get any of our questions answered. Our case manger was Wyona. She was terrible!!!! Would not answer any questions. Down to asking how far away a city was! She would just look at us and say I don't know. She would speak with the one brother that had no POA as well as the other but not with us. We asked to be contacted when my FIL was being transferred, of course we never heard anything. We asked her to fill out some paperwork…

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The rehab professionals are excellent. The nursing staff is friendly. Little frustrating that my Father in law fell 3 or 4 times while there. Felt like we could never get any of our questions answered. Our case manger was Wyona. She was terrible!!!! Would not answer any questions. Down to asking how far away a city was! She would just look at us and say I don't know. She would speak with the one brother that had no POA as well as the other but not with us. We asked to be contacted when my FIL was being transferred, of course we never heard anything. We asked her to fill out some paperwork from the SSA that the SSA said she would be the one to fill out, she had never seen it before and would not fill it out. We asked about some nursing homes that she recommended and she knew nothing about them, just simply said I asked a friend and they said they were good. We are the POA for my FIL and dealing with this from afar. So when we visit, we have to do everything for him while there. It would be nice if you felt like someone was trying to be helpful or understanding. SHE WAS AWFUL! There is another woman there, that seemed to be very sweet, unfortunately she was not our Case Manager. Dr Lee was his DR while there too, he was not helpful either. He was a bit calloused and condescending. We would just ask the nurses our questions since they were the ones that spent more time with our FIL.

More recent reviews

The servers is bellow par thay tryed to over charge my insurance l needed a new wheelchair i had chosen were i wanted toget my wheelchair only to have them choose one fore me i would not recommend kindred rehabilitation hospital to anyone

My mother-in-law had been in Kindred Rehab at Clear Lake. The place was excellent, clean, and very orderly. I liked the staff. The food smelled and looked good; she hated it, but I have yet to see her like the food in any hospital, and she has been in a lot.

My elderly father (91) has been an inpatient here @ Clear Lake 3 times in the past 8 months. Our first experience here was not very good overall. He required very specialized and attentive medical care as he recovered from shoulder replacement surgery. He was quite helpless and very needy. I felt that there was very little communication from the medical staff with the family and sometimes I felt the tech staff treated him a little callously. We were never included in the decisions to administer medications or with regard to treatment even though there was ALWAYS a family member with him .... 24 hrs a day. With each admission his medical care got slightly better, tho I had learned that success requires very careful attention to each element in order to stay in the loop. Information does not come naturally. It must be pursued. The nursing staff's interpersonal skills improved every time. By the last visit they were friendly, kind and caring. The dietary staff was very involved and interested in making sure he was served meals he would eat, keeping him healthy and making his progress easier to manage. The case managers are always available for conversations about his care and any problems I may be having with the staff. Yet, the real stars of the facility are the physical and occupational therapists. Every admission has been exceptional. He was always treated with firm yet kind, supportive structure no matter how uncooperative he might try to be and, so, he made great progress. Each stay ended with very positive results, physically. His last visit included an outpatient portion and, so, he has been at the facility 3 times a week for 6 weeks. The outpatient staff is as exceptional as the inpatient group and I have been very pleased with his progress and care.

Kindred was the best place. I liked the motivation, the part that they got to do exercises about three times a day, basically being just consistent in doing that to get her motivated to want to do it, because she started walking when she got over there. The rooms were nice, very up-to-date, and modern. I did not try the food, but my mother said that the food was a little better where she is right now. They washed everything, and they brought it back; we never had anything missing. They got her back to walking, and they were excellent in getting back with me.

The only facility that Charles has been to is Kindred Rehabilitation Hospital, but that’s when he came out of the hospital. It’s fantastic; one of the very best around. It has great nursing and great facilities. They stay in touch with the family; they let you know what’s going on. They will give you updates. There is always somebody manning the telephones; you can go in at anytime. I could not express my gratitude to the people there.

Location & neighborhood

655 E Medical Center Blvd, Webster, TX 77598
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