Le Rêve Rehabilitation and Memory Center

Bad Service bad staff

Worse place. Do not send your parents here. They first never answer the phones ever. They will say to call but nobody answers. They like to hold your parents here to gain funds through Medicare but have no clue to update families. When instructed to do something they dump your parent off and the nearest hospital without instructions like Tuesdays Trash. I would never ever send my parent here. One of the nurses specifically told me my mother needed skilled nursing care that she could not go to the bathroom nor walk. I flew to Texas from my home state and amazingly she’s going to the bathroom…

Do not take your loved ones here. When I arrived, I found my mother sitting in her own feces. She is bed-bound and unable to get up on her own. I notified the staff, and the CNAs on duty were extremely rude and unprofessional. What’s even worse is that the DON clearly does not care. Families are paying for proper care, and there is absolutely no excuse for residents to be left in this condition. The facility itself is also dirty, with dusty and unclean floors. This level of neglect is unacceptable. I would not recommend trusting this place with the care of anyone you love.