Legend Oaks Waxahachie

This was my experience. My mom was here for 21 days in order to receive rehab after fracturing her right hip. She was non-verbal and paralyzed on the right side, therefore; needed to be monitored all the time. Day one, we sat in the room for four hours before anyone came to speak with us. I had to find someone to ask them if anyone was coming. Admission came and stated that she didn't know she had arrived. (I looked confused like wth). For the next 20 days, I was the one cleaning her up, doing her personal hygiene (they weren't washing her face or brushing her teeth) and making sure she was eating. I had to change her linen almost every day. When she was able to shower, I had to shower her and change her clothes. Their idea is just putting her in a hospital gown. I had to TELL them to get her out of the bed and have her sit in the chair to keep her from losing strength. When I questioned if she was actually receiving rehab, no one could give me a definitive answer...so that told me that she probably wasn't. They would leave her in urine-soaked pull ups. On one occasion when she had an accident, the soiled clothes were thrown and left in the wall locker. I would pop in at different times of the day and I'd check on her two to three times a day to ensure that she was being cared for. I had only two requests, that she always has water and that she's dry. The requests were not fulfilled. Sometimes the water/ice wasn't replenished until late in the morning and she was always wet. I was so pissed because she is nonverbal and couldn't walk so she depended on them for everything and they failed. In my opinion, the staff (nurses, assistants, rehab) just wasn't accountable. Most of the assistants that were assigned to my mom were 19/20 so maybe that's why the care wasn't there. Again, this was my experience but yours may be different.

I recommend Legend Oaks. They took good care of my mother. They have a gym on site for rehab and the facility is kept in good shape. The employees were always very friendly. Special thanks to Nikki Littleberry as she was a godsend for helping me through the Medicaid process.

I’ve been here almost a week and may be here a few more. I love it here! Everyone’s treated me nice. I want to give a special shout out to Rhonda!♥️she’s such a special person!! She understands our needs and finds ways to help me and make me more comfortable. Rhonda goes above and beyond her duty for patients ♥️♥️ May God bless her and Margie also. Margie is the sweetest and soo helpful too♥️

Great care, staff and therapy

The facility is clean, and everyone is friendly and genuinely seems happy to serve the residents. Ms. Tammy was amazing during our tour and has remained just as attentive and supportive after my dad’s check‑in. The rest of the medical staff — Robert, Ben, Shay, and Regina — have treated my dad with such respect and tender, loving care. Ms. Nikki in the finance department was friendly, comforting, and extremely knowledgeable about the resources available to help us secure the best care possible. Everyone we’ve met truly seems to have the heart of a caregiver. I’m confident my dad will have a great experience at this facility.