Longview Hill Nursing Center and Rehabilitation

Hands down one of the best rehabilitation facilities I've ever encountered! They are TRUE PROFESSIONALS!! The staff is outstanding! And their kindness and compassion is fantastic!! The CNAs' are fabulous and gentle, empathetic to your needs and go FAR and AWAY beyond their job descriptions!!! The Dietary staff make sure they KNOW what you need to eat to feel full and satisfied! The Recreational Staff is an utter JOY to be around! They ACTIVELY encourage you to participate and you can see the difference in the patients after being INCLUDED. I can't say enough good things about this facility. There may have been some issues before, but I guarantee they are gone now! Thanks for all your support, Lillian Reid

The office staff treated me horribly when dealing with my mom. I had to get the state to intervene in order to keep them from kicking her out, because her insurance denied. The 2 staff members talked down to me and 1 was practically yelling at me. Joseph was awesome as was Marsha the physical therapist. The nurses and aids were also very good at tending to her. It's a shame that they let their office personnel get by with being so rude to family members, when the rest of the staff are doing such a great job.

Longview Hill Nursing and Rehabilitation Center was very nice. My cousin would have had a double room and shared a room with somebody and a bathroom. They had a large living or community area that was nice. They will say anything to your face, but they do not get back to you. They told me they would call me tomorrow. They never called me. They told me they needed more paperwork. I did it and they said, "We're going to go over it and we'll get back to you" and they didn't get back to me. They played this game for about a week and a half and it was absolutely heartbreaking for me. I called them three times a day. I finally stopped calling them and they have never asked me why. I'm sure they want private pay and my cousin was not private pay. They should have just had the courage to tell me they wanted private pay or we can't take her. They couldn't even tell me yes or no or anything. They just strung me along. They were doing a lot. They had Halloween trick-or-treaters coming through and they had a Halloween party and they had a big room with a TV and piano, and they could go outside. They need to get back to the caregivers when they say they're going to. They need to return phone calls. If they don't want Medicaid pending patients, then they need to be saying that.

I'm only giving 3 stars because some of the employees are exceptional. Rehab was persistent with my husband but one of his nurses was not. That's my one and only complaint. If I had gotten there 15 minutes later I probably would have doing him dead because she said nothing was wrong with him. Long story about all the details but she ended up calling 911 he coded right after they got there. I don't know how long it took them to revive him but they were doing CPR on the gurney will rolling him out the back way. I went out the front and headed to the hospital. He coded two more times in ER. He's still alive but only because of God and timing. No thanks to that particular nurse. Little Sarah the young nurse was wonderful so we're the aides especially miss Karen and rehab great people I hope if anyone goes there that the nurse in particular is BP longer there or has gotten an attitude adjustment along with additional training and when a patients family member says something is wrong don't argue with them and say there's not which she did God bless Samira Taylor

Prison inmates are fed better than the residents at this facility. I’ve witnessed first hand the meals these people are served and expected to eat. Also been present when people have been skipped over and just not fed at all. She depends on me to buy groceries for her bc she can’t stomach the food, when I can barely feed my kids. She’s lost ALOT of weight since being there. I absolutely hate it there. If I had the means to do so, I would move her some place else.