Dining
Meal preparation and service
Longview, TX
Assisted Living and Memory Care in Longview. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Nursing and rehabilitation services for people who need a higher level of care.
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Very friendly staff. They go above and beyond! I go there to see my friend's dad.
Visiting a family member today and have already been thinking about removing them because of the environment! To top it off i overheard a male nurse screaming “I hate this place, I hate this place”! No one corrected him while he was screaming at another nurse. I’m so disappointed in this place.
I'm basing my rating solely on my experience with trying to communicate with the social worker Steve. I've been trying to transfer my mother out of this facility and have sent all requested paperwork, yet my messages have been left unanswered. The communication is horrible. **I've called the customer care line twice and I'm not even sure if what I said was documented.** Natalie is a nightmare to work with and is completely untrustworthy, claiming she was not able to "see the paper work" I sent in, she refused to give the new facility my moms medical records. These people do not care about the…
I'm basing my rating solely on my experience with trying to communicate with the social worker Steve. I've been trying to transfer my mother out of this facility and have sent all requested paperwork, yet my messages have been left unanswered. The communication is horrible. **I've called the customer care line twice and I'm not even sure if what I said was documented.** Natalie is a nightmare to work with and is completely untrustworthy, claiming she was not able to "see the paper work" I sent in, she refused to give the new facility my moms medical records. These people do not care about the well being of their patients, they care about money!!! Do not send your loved one here!!
Most of the people here are very caring and compassionate people. The residents are the best!
Awesome Staff! Best East Texas Residents!
Look at the ratings, not the reviews. Mine included. But I am here to tell you, my loved one was on a 5 day respite stay. Respite - meaning I, also a nurse who took off work to care for my mother, had a 5 day break to be with my kids and rest. I was called up there by my mom who was completely oriented and not elderly, many times. I had to do extra things to get her meds fixed. After fixing that, pain meds not given enough and anxiety meds too often. Call lights would be left on so long that they were still on after she called me needing help to bathroom or being late on meds and I drove 20 mins across town... I took her out 2 days early and she was messed up on medication (not the pain meds, she'd been on those for years). And then a couple days later, she has covid. She was in a private room and not leaving it. It's not just this NH, but so many that are paid by Medicare and well anywhere the residents don't start out rich only to be drained of life savings (and they're not much better). You might have 1 RN and a couple LPNs (who only have time to pass meds the whole shift) and a few nurse assistants for 40+ patients. There's got to be a better way - but there are definitely better nursing homes! I remember seeing a large dining table with covid tests laid out processing on it. And this was not during the height of the pandemic... not even close. Please do your homework and don't just pick a name off a list or go by pictures or activities. Look at the numbers rated by Medicare or government oversight bodies. These guys have higher infection rates, higher hospitalization rates.. sometimes double, compared to the rest of the state. Best of luck to all who are struggling - staff included. This too shall pass.
What a fantastic facility!
I do not recommend sending your love one here my mom was here for a week and half and two days after leaving she now has MRSA. i had to call them to get her changed and cleaned up and it was after lunch