Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn moreSage Oak - Preston Hollow
4.1 (7 reviews)Dallas, TX
Memory Care and Board and Care in Dallas. Confirm current services and availability directly with the community.
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Resident & family reviews
4.1 · 7 reviewsI would recommend Sage Oaks but only if family can visit often and pay for a caregiver to give one on one attention several times a week. I'd also recommend installing cameras In the room and checking daily. I would usually wake up around 1 am every night from stress and would check them and call if necessary.
Staff is very caring and responsive. Activities are tough because the resident may not want to engage. When I've been present, I haven't seen a lot of effort to engage the residents in activities.
When the time came to put my loved one, in a home I definitely felt Sage Oak was the best option. I was in frequent contact with management, during the six months that my loved one was there, and they were very receptive to my questions and concerns. The on-site staff work very hard to take care of the residents' needs and definitely care about their well being. I did take comfort in having a camera in my loved ones room so that I could keep an eye on them and advocate for them when needed. When living in one's own home is no longer an option, Sage Oak is a great choice.
More recent reviews
The layout of the bathroom was the downfall for us here.
The intent was great, but staffing was challenging. There were 2 staff members that ruined the experience, otherwise it would have been all 5's. If your loved one is capable of assisting in their own care or if they can advocate for themselves, it should be fine. But I would make sure to put video camera in the rooms to be able to look out for your loved ones, and I would do that at any facility.
Our friend was a resident of Sage Oak on Forrest Lane, Dallas for almost 4 years. This home was either built or retrofitted specifically with the needs of the elderly and handicapped in mind. The seven guest rooms and ensuite bathrooms are quite large and each guest room is painted and sanitized between residents. The beauty of this facility is that it is small and each resident receives individual attention. The rooms are supplied with a large television and residents provide their own furnishings which brings a touch of home to their rooms. The staff always seemed to be caring and pleasant and helpful. Covid protocols were strict to keep everyone safe and the staff facilitated “window visits” with conversations by phone. It worked well. This assisted living community allowed our friend to live his last years with dignity and comfort in a home like situation, not an institution.
My almost 94-year old mother has been a resident at a Sage Oak location for about 6 months. We have had a wonderful experience with the management, care-givers, and facility. It is truly a boutique residential assisted living plus facility. The care-givers have a servant heart for the residents and the management team is super-responsive to requests and questions. The food quality greatly exceeds the more industrial arrangements of many assisted living facilities. Operating an assisted living plus facility under normal conditions has its own unique challenges, but Sage Oak has done a phenomenal job with the added challenges imposed by Covid. I would highly recommend anyone needing AL or AL plus care for their loved one to consider Sage Oak.